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# Content Systems Support Engineer

- **Company:** Sky UK
- **Location:** Isleworth, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Systems Engineering, Bash Shell, Linux, Python (Programming Language), Scripting
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=01f95497d6f880bc

## About the Role

* Strong analytical and problem-solving skills, with a proactive approach to technical issue resolution

 * Good understanding of Linux and Windows environments.
 * Experience in coding or scripting. (python / bash)

 * Experience working with AWS infrastructure and services.
 * Strong stakeholder communication

## Description

The Content System Engineering team is at the cutting-edge of the latest content management and content processing systems. We are extremely passionate about what we do and have an exciting opportunity to hire a 24/7 shift-based Content Systems Support Engineer who will be able to resolve incidents to ensure our systems are operating as efficiently as possible.

What you'll do

 * Provide 24/7/365 support for content processing systems, ensuring platform stability and timely incident resolution
 * Lead initial investigations into technical issues, particularly within Media Asset Management (MAM) systems and interconnected broadcast workflows, liaising with system specialists when deeper expertise or escalation is required
 * Monitor platform performance to predict and prevent issues, contributing to high service availability and customer satisfaction
 * Collaborate with system owners, engineering teams, and operational staff to support a wide range of systems and projects, ensuring smooth handovers and effective problem-solving
 * Document findings and resolutions to support continuous improvement and knowledge sharing across the team
 * Operate effectively in a globally distributed team, supporting both local and international operations