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# IT Support

- **Company:** McLaren Racing
- **Location:** Woking, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Cisco Hardwares, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Local Area Networks, System Center Configuration Manager, Windows Servers, Azure Active Directory, Single Sign-On, Virtual Local Area Networks, Wide Area Networks, Computer Network Technologies
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e533291f60505623

## About the Role

* Extensive experience in IT Support within a complex organisation, including diagnosing and resolving complex technical faults across cross-functional teams.
 * Strong knowledge of Microsoft Office 365, Windows 10, Mac OS, Azure AD, Windows Server, HyperV, SSO, SCCM, Group Policy, and Security technologies.
 * Good networking knowledge, including VLANs, VPN, DHCP, DNS, LAN, WAN, and Cisco Meraki environments. Understanding of ITIL and Service Management good practice frameworks, with MCP, MCITP, or CCNA certification desirable.
*

Personal Attributes

Ability to build and maintain strong relationships with customers, peers, and stakeholders. Strong verbal and written communication skills with a customer-focused approach in high-pressure environments. Calm, organised, and effective at problem solving, with the ability to prioritise tasks and manage expectations. Confident in absorbing technical information and communicating clearly with both technical and non-technical audiences.

## Description

This role is responsible for ensuring end user support operates efficiently and reliably across the IT environment. Supporting the delivery and continual improvement of end user systems, you will resolve technical issues, fulfil user requests, and help deliver technology solutions that support high performance across the Racing organisation.

What You'll Do

 * Resolve technical issues and support requests across the end user systems estate, ensuring priorities are managed based on business impact.
 * Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.
 * Build strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives.
 * Drive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.