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# IT Technician

- **Company:** Oliver Rae Ltd
- **Location:** Aldridge, UK
- **Salary:** £32,000.0
- **Contract:** Permanent contract
- **Skills:** C++ (Programming Language), Data Integrity, Network Connections, Software Maintenance, Power BI, Robotic Automation Software, Synchro (Software), Information Technology
- **Published:** October 2, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5905468334

## About the Role

* Good IT literacy and a genuine interest in computer systems, networks, and industrial technology.
 * Willingness to learn new software and systems, including ERP and vision inspection systems, and how shop-floor systems connect.
 * Good communication skills and confidence working with people across the shop floor and office.
 * A logical, methodical approach to problem-solving and fault-finding.
 * Ability to plan and prioritise workload across multiple projects.
 * A relevant qualification in IT, Computer Science, Electronics, or Engineering is desirable but not essential; recent college leavers are encouraged to apply.
 * An interest in automation and robotics is an advantage; full training will be provided.

## Description

* Act as the first point of contact and internal champion for the Synchro ERP system, supporting users, maintaining data integrity, and liaising with the ERP provider on updates and issues.
 * Support the set-up, configuration, and ongoing maintenance of software, hardware, and shop-floor devices.
 * Support and maintain the Keyence vision inspection system, including basic configuration, calibration liaison, troubleshooting, and its roll-out across the business.
 * Provide first-line support for shop-floor PCs, scanners, and network connectivity, escalating PLC and control-system issues to the relevant supplier or specialist contractor.
 * Develop and maintain connectivity between machines, systems, and our company network.
 * Support our move towards greater plant connectivity by bringing data from PLCs and shop-floor equipment into IT systems such as Synchro ERP and Power BI, and identifying areas for improvement.
 * Support our move towards automation, including programming robots and assisting the maintenance team with automated systems.
 * Install and maintain shop-floor visual display screens, ensuring quality documentation and production information is accessible and current.
 * Support the roll-out of Power BI, building initial dashboards and reports and working with departments to identify reporting needs.
 * Link our internal IT needs with our external IT support provider, providing first-line troubleshooting and managing escalations.
 * Lead and complete allocated IT and technical projects, keeping stakeholders updated on progress.
 * Maintain accurate records and documentation of systems, configurations, and network set-up.

Technologies:

 * ERP
 * Hardware
 * Support
 * Network
 * PLC
 * Power BI
 * Robotics
 * C++, We are a thriving, forward-thinking manufacturing business accelerating investment in technology and modern manufacturing processes. This newly created IT Technician role in Stourbridge offers hands-on experience with ERP systems, automation projects, robotics, vision inspection technology, Power BI reporting, and factory-wide connectivity. Full training will be provided. The role is full-time and permanent, Monday to Friday, 08:00-16:30, with a salary of £32,000. Benefits include a great team, monthly pay, onsite parking, and excellent public transport links.