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# IT Support Infrastructure Engineer

- **Company:** HOLLYFIELD PERSONNEL LTD
- **Location:** Rugeley, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, Business Software, Virtual Private Servers, Cyber Security, Linux, Microsoft SQL Server, Network Administration, Virtual Machines, SSL Certificate Management, Tablet Computers, Gitlab, Information Technology, Cloudflare, Laptops, Network Server, Software Version Control, User Accounts
- **Published:** October 12, 2026
- **Apply:** https://rss.cm/job/1327/6439/apply/

## About the Role

Are you a hands-on IT professional looking for a role that offers variety, responsibility and the opportunity to develop your technical skills?, You'll be a practical, proactive IT professional who enjoys troubleshooting, taking ownership and working across a varied technical environment. You'll be comfortable working independently, prioritising tasks and supporting colleagues with different levels of technical knowledge.

Essential experience and skills:

 * At least two years' experience in a similar IT support or IT systems role.
 * Strong Linux and GitLab experience.
 * Experience in networking, domain management and IT asset management.
 * A hands-on, can-do approach to resolving technical issues.
 * Strong organisational skills, attention to detail and time management.
 * Excellent communication and interpersonal skills.
 * The ability to use your initiative, make sound decisions and work effectively under pressure.

Desirable experience:

 * Microsoft 365 administration.
 * TrueNAS configuration and maintenance, including apps and virtual machines.
 * SQL Server and general network administration.
 * Zyxel router configuration.
 * Cloud server administration, Cloudflare and SSL certificate management.
 * A relevant IT qualification or degree.

## Description

We're recruiting for an IT Support Infrastructure Engineer to join an innovative, technology-driven business. You will provide IT support to office-based staff and remote field engineers, while helping maintain and improve the company's IT infrastructure and customer equipment., * Provide first- and second-line IT support to office-based employees and remote field engineers.

 * Diagnose and resolve hardware, software, networking and connectivity issues.
 * Set up, configure and maintain PCs, laptops, tablets and other IT equipment.
 * Administer user accounts, permissions, Microsoft 365 and business applications.
 * Maintain IT infrastructure, including networks, cloud servers, backups and security systems.
 * Manage Linux systems, GitLab repositories and associated backups.
 * Support domain management, Cloudflare, SSL certificates and cybersecurity.
 * Assist with IT asset management, software updates and technical documentation.
 * Prepare, configure and test customer laptops and tablet PCs, including software installation and factory acceptance testing.
 * Manage software and firmware upgrades, version control and device setup procedures.
 * Work with internal software teams and external IT suppliers to resolve issues and implement improvements.
 * Support the introduction of new systems, technologies and IT improvement projects.