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# Application Support Professional

- **Company:** Inspired PLC
- **Location:** Huddersfield, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Business Systems, C Sharp (Programming Language), Software Engineering, SQL Databases, Transact-SQL, Enterprise Integration
- **Published:** October 9, 2026
- **Apply:** https://www.totaljobs.com/job/application-support-professional/inspired-search-ltd-job108115692

## About the Role

Essential Skills & Experience

? Strong commercial experience with Quadient

? Experience in one of the following:

 * Application Support
 * Technical Support
 * Software Development
 * Systems Support

? Excellent troubleshooting and problem-solving skills

? Strong communication and stakeholder management abilities

? Experience working within an IT Service Desk or incident management environment

? Ability to manage multiple priorities and work independently
Desirable Technical Skills

Experience with some of the following technologies would be advantageous:

 * .NET Framework
 * C#
 * SQL / T-SQL
 * APIs & Integrations

## Description

This role is ideal for someone currently working in Application Support, or a Developer with significant Quadient experience who is looking to move into a broader technical support and business systems role. You'll become a key part of the team responsible for supporting and enhancing business-critical applications, ensuring users receive a first-class service and that core systems remain stable, available, and effective.
About the Role

As our Application Support Engineer, you'll provide second-line support for a range of business-critical applications and services, with a particular focus on Quadient solutions.

Working closely with colleagues, end users, and third-party suppliers, you'll troubleshoot issues, implement fixes, support upgrades, and contribute to continuous service improvements.
Key Responsibilities

 * Provide 2nd Line Application Support for business-critical systems and applications.
 * Investigate, diagnose, and resolve complex technical issues.
 * Support, maintain, and enhance Quadient-based solutions.
 * Work collaboratively with internal teams and third-party vendors to deliver effective resolutions.
 * Manage incidents and service requests in line with agreed SLAs.
 * Identify opportunities for system and process improvements.
 * Produce and maintain technical documentation and knowledge base articles.
 * Contribute to application upgrades, projects, and continuous improvement initiatives.
 * Help ensure the stability, availability, and performance of key business systems.