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# Tech Specialist 2

- **Company:** M.C. Dean, Inc.
- **Location:** Columbus, OH, United States
- **Experience:** Expert
- **Salary:** $81,600.0 - $102,000.0
- **Contract:** Permanent contract
- **Skills:** Graphics Software, Interoperability, Intrusion Detection and Prevention, Software Deployment, Computer Equipment
- **Published:** October 13, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88621664/1

## About the Role

* High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience
 * System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
 * Reliable attendance at customer site during work hours required by customer

## Description

* Analyze system performance and recommend improvements
 * Provide support to the system administration and engineering team
 * Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
 * Communicate with customers, manufacturers, vendors and system administrators
 * Train system users and other system support personnel
 * Analyze and modify preventive maintenance checklists for system changes
 * Troubleshoot system performance issues and implement corrective actions
 * Organize and prepare detailed documentation of system performance, including service request records and analysis
 * Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
 * Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
 * Provide on site system support post deployment
 * Read and interpret engineering drawings
 * Understand SOP and SOW documentation
 * Ensure test lab equipment is maintained
 * Interface with engineering team to ensure design efficiency
 * Interface with internal and external customers demonstrating excellent oral and written communication skills
 * Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
 * Read blue prints, schematics and statements of work (SOW). C
 * Coordinate with field personnel and/or engineering team to discuss any potential installation issues
 * Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
 * Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
 * Perform all duties with minimal direct supervision, * Exposure to computer screens for an extended period of time.
 * Sitting for extended periods of time.
 * Reach by extending hands or arms in any direction.
 * Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
 * Listen to and understand information and ideas presented through spoken words and sentences.
 * Communicate information and ideas in speaking so others will understand.
 * Read and understand information and ideas presented in writing.
 * Apply general rules to specific problems to produce answers that make sense.
 * Identify and understand the speech of another person.