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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, LA28 Platinum Access - Olympic & Paralympic Games - **Company:** TKO - **Location:** Los Angeles, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $67,500.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Adobe Photoshop, Adobe InDesign, Microsoft Outlook, Databases, Inventory Management Software, Microsoft Office, Microsoft PowerPoint, Salesforce.Com, Computer Network Operations, Inversion of Control, Adobe, Airtable - **Published:** October 31, 2026 - **Apply:** https://www.careerbuilder.com/job-details/manager-la28-platinum-access-olympic-paralympic-games-los-angeles-ca--00cd230c-a516-438f-8a77-9183c50cc37a ## About the Role Sports, Inversion of Control (IoC), Entertainment and Media, International Marketing, Sales, Network Operations Center, Sales Pipeline, Sales Management, Business Development, Customer Relationship Management (CRM), Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required throughout the year, including extended periods of remote work within local offices within host cities. Expected travel may range from 15-20% annually and 1-2 months of continuous travel during rightsholder events., To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Education and/or Experience, Knowledge, Skills, and Abilities: · Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required · Experience in a management position (minimum of 7+ years), preferably in a B2B role or within the travel and hospitality industry · Proficiency in Salesforce, Keynote (Apple), Microsoft Office applications (particularly Excel, Outlook, and PowerPoint), and Adobe (particularly InDesign and Photoshop) Preferred Education and/or Experience, Knowledge, Skills, and Abilities: · Proven record of building and maintaining client relationships and managing complex corporate accounts · Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations · A hands-on approach with the ability to execute customized and curated solutions for B2B and/or corporate clients · Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals · Exceptional interpersonal skills - a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills · A creative, innovative, and strategic thinker with excellent time-management, organizational and supervisory skills as well as the ability to thrive in a high-pressure, deadline-driven environment * Balance of creativity / innovation to dream big with the realistic logistical expertise to get things done * Ability to use resources effectively and efficiently, can perform multiple tasks at once, and arrange information in a useful manner * Produce accurate work, even when under pressure, and check accuracy of information; thrives in a fast-paced, deadline-driven environment · Ability to set priorities, quickly zero-in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of work Continually strives for self-development and discovering better means of accomplishing both personal and professional goals * Practices attentive and active listening, with flexibility and adaptability, in order to determine what drives results · Comfortable traveling and working within an international environment · Experience with International, Olympic, World Cup, and/or major sporting events as well as the Travel & Hospitality industry * Fluency in English (both oral and written) is required; fluency in other languages is a plus ## Description The Manager, Platinum Access is a key role within the On Location Platinum Access & Enterprise Partnership teams responsible for supporting the custom program business development and account management for the Olympic and Paralympic Games. This team curates programs for, sells to and manages a variety of clients, including corporate buyers, HNWI, as well as sponsors, national federations, licensees, suppliers, donors, other stakeholders of National Olympic Committees (NOCs), International Federations, rightsholder affiliates, and host cities/organizing committees. This role will be responsible for maximizing business development efforts by recommending technology processes and sales enablement tools to drive more efficient CRM, pipeline management, and on-site delivery processes. From time to time, this role will also be asked to support the Program Management/Operations team to deliver the contractual program elements. Working across a variety of On Location workstreams, including but not limited to Technology, Data, B2B Sales, Marketing, and Games Services, will be inherent. ESSENTIAL FUNCTIONS & RESPONSIBILTIES This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. Primary Responsibilities: * Business Operations o Establish and implement initiatives leveraging technology systems and tools to enhance efficiency and streamline operations o Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed * Maintain working knowledge in the following areas: + Commercial and Stakeholder/Affiliate Product Offerings and Inventory + Platinum Access Collection for the Olympic & Paralympic Games + La28 competition venue locations and event schedules + Authentic cultural experiences and local interests, specifically as it relates to B2B, corporate guests, and HNWIs o Author and distribute event-related communications to applicable staff o Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client o Execute all other duties assigned by the team or leadership * Business Development + From initial contact to the contracting phase to execution - develop and maintain relationships with corporate clients, UWHIs, and other important VIP clients with the goal of driving sales long-term across all On Location properties o Identify the unique hospitality requirements of each client, cultivate the relationship and champion their needs to grow revenue opportunities and design the most optimal product and program solutions depending on client business objectives o Build and manage event budgets during the ideation and curation process, with oversight from Management and other key function areas, to ensure the proposed and sold experiences are financially sound o Author, edit, assist with design, and/or produce proposal materials o Manage the contracting process, including negotiations, escalations, and approvals/signatures for mutually "win-win" solutions and ensure On Location receives the best available rates in the market for guest experiences o When required, support the development and delivery of RFIs, RFPs, and/or other responses to client briefings with support from other functional areas and team members o Maintain client records in the CRM/database (Salesforce and Airtable) and inventory management system (Optimo, Crewfare, and other tools as implemented) o Establish and manage accurate revenue and reporting (using Optimo, Omni, Salesforce, and/or Airtable) with the Global Operations (tracking program actuals) and the data team * Account Management o Analyze and review financials relating to post-event sales, event expenses, payments, reconciliations, client reporting, and general ledger allocations o Review post-event notes and client surveys to ensure brand quality standards are achieved o Maintain the collection, input, and documentation of event summary information (e.g., historic sales reporting, event survey, and financial client reporting, actuals to accounting, check approval) o Assemble information from functional areas, including objectives and deliverables, implementation, processes, timelines, staffing needs, budgets, etc. o Research, gather, organize, author, edit, assist with design, and/or produce written materials; revise drafts including executive summaries, case studies, and conclusions * Program Management/Global Operations + Take on an on-site role in the delivery of individual programs as requested by Global Operations team Other Duties & Responsibilities: · Team Management: one-on-one, performance management, team development, staff training, reinforcement of & accountability for processes, etc. · Develop, document, and implement specific procedures, systems, and operational efficiencies * Conduct and/or participate in Team and Leadership Team meetings, as needed * Provide leadership / feedback on process development / improvement during meetings · Participate in post-event review meetings regularly * Conduct process review / improvement meetings regularly · Provide input on performance reviews, bonuses, and merit increases · Monthly expense and/or event budget reconciliations, as needed · Drive focus on Continuous Quality Improvement * Foster an environment for participation and engagement from the B2B team and other workstreams · Maintain a customer-first approach by looking at the entire event ecosystem through the lens of the customer journey · Lead by example, model our core values, and set the pace for the rest of the team while inspiring creativity and innovation · Communicate expectations and establish clarity regarding job responsibility and task ownership; help the team prioritize, stay focused, and organized · Extensive collaboration and communication within the team and across workstreams · Situation analysis and decision making; identify, understand, and remove roadblocks