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# Head of IT

- **Company:** Jenson Fisher
- **Location:** Romford, United Kingdom
- **Experience:** Expert
- **Salary:** £75,000 - £90,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Azure, Cloud Computing, Encodings, Disaster Recovery, Multi-Factor Authentication, IT Management, Information Technology Operations, Cloud Services, Software Deployment, Software Vulnerability Management, Enterprise Software Applications, System Availability, Virtual Reality, Information Technology, Cloud Migration
- **Published:** October 31, 2026
- **Apply:** https://www.jensonfisher.com/job-search/5325-head-of-it/information-technology/romford/apply

## About the Role

+ Demonstratable experience of supporting a multi-discipline estate across multiple sites
 + Good/intermediate networking knowledge of both Data and Voice networks
 + Active Directory user/groups setup and administration

## Description

As the Head of IT, reporting to the IT Director, you will help lead the strategy, performance, and evolution of the IT support function across a fast-paced, multi-site automotive group. Within the role your will be responsible for managing a high-performing support function, oversee critical infrastructure, and deliver strategic improvements that enhance up-time, user experience, and operational efficiency.
The Head of IT will have expertise in technology strategy, business continuity, cybersecurity, and enterprise-scale service delivery. The successful candidates will demonstrate results-driven leadership through successful project execution, budget oversight, and infrastructure modernisation.
Operationally you will be proficient in IT governance, structure support frameworks, and project management methodologies, with a strong focus on innovation, cloud transformation, data privacy compliance and be committed to delivering secure, scalable solutions aligned with long-term business objectives., + Working with the IT Director to help shape IT strategy to support business growth and operational efficiency.

 + Provide guidance to the IT Director, CEO and board on technology risk and investment.
 + Maintain IT roadmap including cloud and cybersecurity initiatives.
 + Coordinate IT operations across multiple sites ensuring high availability.
 + Manage escalation of major incidents and implement preventative measures.
 + Oversee incident, problem, and change management, ensuring SLA adherence and consistent service quality across all dealerships and corporate sites.
 + Lead continued migration to Microsoft Azure and support Microsoft 365 adoption.
 + Oversee rollout of Windows 11 with minimal disruption.
 + Strengthen cybersecurity posture through policy enforcement, vulnerability remediation, MFA adoption, and proactive risk management. Develop IT team capability, accountability, and performance.
 + Act as senior escalation point for complex technical issues across networks, servers, cloud services, and end-user technologies.
 + Collaborate with senior leadership and department heads to align IT services with operational needs and commercial priorities.
 + Manage third-party vendors and contracts, ensuring value for money, service quality, and strategic alignment.
 + Lead and develop the IT Support team, setting performance standards, coaching engineers, and embedding a culture of accountability and continuous improvement.
 + Own the desktop engineering function, including endpoint lifecycle management, imaging, patching, hardware refresh, and application deployment.
 + Manage disaster recovery and business continuity planning, including documentation, testing cycles, failover procedures, and ensuring readiness for critical events.
 + Deliver IT projects end-to-end, from scoping and planning through to implementation and stakeholder communication-covering infrastructure upgrades, cloud adoption, security enhancements, and system rollouts.
 + Drive standardisation and automation across support processes to reduce downtime and improve user experience., + Artificial Intelligence Implementation
 + Helping to Shape IT strategy to support business growth and operational efficiency
 + Develop IT team capability, accountability, and performance.
 + Help to Strengthen cybersecurity posture, including endpoint protection and actively promote security best practice across the group.
 + Business continuity planning
 + Business Process Analysis
 + Project leadership
 + Results-driven leadership
 + Budget oversight
 + Endpoint security
 + Disaster recovery planning
 + Enterprise software implementation
 + IT governance
 + Technical innovation
 + Business intelligence implementation
 + Virtual reality technologies
 + Data privacy compliance