> Markdown version of [/jobs/ext/4175018-it-analyst](https://www.wearedevelopers.com/jobs/ext/4175018-it-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Analyst - **Company:** L.E.K. Consulting - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Android Software Development, Microsoft Antivirus, Apple IOS, Apple Mac Systems, Application Packaging, BASIC (Programming Language), Collaborative Software, Windows PowerShell, Software Deployment, Software Licensing, Microsoft InTune, Information Technology, Patch Management - **Published:** October 31, 2026 - **Apply:** https://lek.tal.net/vx/lang-en-GB/mobile-0/appcentre-1/brand-2/candidate/so/pm/1/pl/1/opp/4163-IT-Analyst-Workplace-Technology-M-F-D-London-Office-Hybrid-arrangement/en-GB ## About the Role * Bachelor's degree in IT, Computer Science, Engineering, Mathematics or a related field, or equivalent technical experience * Experience in workplace technology, endpoint management or end-user computing * Hands-on experience with Microsoft Intune, endpoint management platforms or MDM solutions * Experience supporting Windows, macOS, iOS and Android * Experience with software deployment, patch management, endpoint compliance and device lifecycle activities * Experience with audio-visual, video conferencing or collaboration technologies * Strong skills in Microsoft 365, PowerShell scripting and basic automation * Clear communication of technical concepts to non-technical users Desirable * Microsoft MD-102 (Endpoint Administrator), ITIL 4 Foundation or equivalent certification * Experience with Microsoft Defender or Ivanti Neurons * Experience in enterprise workplace technology environments * Experience with large-scale endpoint deployments or compliance initiatives * Process automation and workflow optimisation experience Working at L.E.K. * Full-time role supporting regional and global teams * Occasional early morning or late evening meetings * Occasional business travel * Handling equipment weighing up to 20 lbs (approximately 9 kg) when required ## Description We are looking for an IT Analyst to join our Workplace Technology team in London. You will support and administer the devices, workplace technologies and collaboration equipment that keep our colleagues productive across the firm. Working closely with senior team members, you will contribute to day-to-day operations, technology deployments, endpoint compliance and continuous improvement across our global environment. What you will do Endpoint and device management * Support the lifecycle of laptops, mobile devices, monitors, printers and peripherals * Assist with provisioning, configuration, compliance monitoring and maintenance * Support mobile device management (MDM) and endpoint security controls * Maintain accurate asset inventory and device records Software deployment and platform administration * Support software deployment, application packaging, updates and patch management * Assist with administration of Microsoft Intune, Group Policy, Microsoft Defender and Ivanti Neurons * Support software licensing, deployment standards and device configuration policies Workplace technology and event support * Support audio-visual, video conferencing and presentation technologies * Help plan and deliver technology for internal meetings, events and conferences * Troubleshoot issues and coordinate with stakeholders on event requirements Operational support and escalation * Respond to support requests and escalations on workplace technologies * Monitor platform health and coordinate resolution with senior colleagues * Maintain documentation, procedures and support materials Continuous improvement and projects * Participate in workplace technology projects and deployments * Identify opportunities for automation and process improvement * Share knowledge and contribute to team initiatives