> Markdown version of [/jobs/ext/4175586-help-desk-management-intermediate](https://www.wearedevelopers.com/jobs/ext/4175586-help-desk-management-intermediate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Management - Intermediate - **Company:** California Creative Solutions Inc. - **Location:** Columbia, SC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Windows PowerShell, Microsoft Power Automate, Microsoft InTune, Os Ticket - **Published:** October 26, 2026 - **Apply:** https://www.careerjet.com/jobad/us9cc58b4da8aa4c0d5dd0ceb1f1ed825e ## About the Role * Experience 10 years with operating a ticketing software, doesn't matter which one * 10 years with troubleshooting of some form. * they support network to endpoint * Skillset required: Bach degree or equivalent experience. Support with helpdesk. Desirable Skills: * Experience in PowerShell, Power Automate, and Power Platform. * Experience with developing AI flows and/or developing automation. * Endpoint management might be worth talking to as well. * If any of them standout with this experience and InTune (this preference, not required). * Also preferred MD102