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# Senior Software Engineer, Data Operations - PDEGO

- **Company:** Sony Music
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £60,747.0
- **Contract:** Permanent contract
- **Skills:** Query Performance, Airflow, Amazon Web Services, Build Automation, Cloud Computing, Code Review, Information Engineering, Data Infrastructure, Data Warehousing, Software Debugging, Distributed Systems, Monitoring of Systems, Identity and Access Management, Performance Tuning, DataOps, Software Engineering, System Availability, Snowflake, Data Management, Terraform, Data Pipelines
- **Published:** October 31, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5947805366

## About the Role

* 6-8+ years in software engineering with meaningful experience in SRE, platform engineering, or data infrastructure roles
 * Proven record of contributing to production incident response, including stakeholder communication and post-incident analysis
 * Deep understanding of monitoring and observability: alerting design, SLO definition, dashboards, and root cause analysis across distributed systems
 * Hands-on experience with Snowflake or equivalent data warehouse at an operational level - access management, cost governance, performance tuning
 * Experience with infrastructure-as-code; Terraform experience strongly preferred
 * Strong debugging skills across cloud infrastructure, data pipelines, and distributed systems
 * Familiarity with data pipeline tooling (Fivetran, dbt, Airflow, or equivalent)
 * AWS experience preferred
 * Clear, proactive communicator - comfortable translating technical incidents to business and analyst stakeholders without jargon
 * Motivated to reduce toil through automation and scalable process - not just absorb operational load, but systematically eliminate it
 * Interested in music and learning the intricacies of the music business

## Description

Sony Music's Product Design Engineering and Global Operations (PDEGO) team is looking for a Senior Software Engineer, Data Operations to own the reliability, observability, and operational health of our data platform

 * Build and maintain monitoring systems, alerting pipelines, and health dashboards that give the team real-time visibility into platform status
 * Take an active role in production incident response - help triage, contribute to resolution, communicate clearly to stakeholders, and document post-mortems
 * Identify and build automation for repetitive operational work - access requests, backfill coordination, and pipeline health checks - to improve team throughput over time
 * Work on Snowflake infrastructure through Terraform - contributing to access controls, cost monitoring, and warehouse configuration
 * Collaborate with Data Engineering on system design and code reviews with reliability and operability in mind
 * Write and maintain runbooks, incident response playbooks, and platform documentation
 * Support analyst enablement by improving platform reliability, query performance, and data accessibility across global teams
 * Suggest and implement improvements to team tooling, processes, and operational practices