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# IT Maintenance Engineer - Field Based

- **Company:** Flotek
- **Location:** Plymouth, UK
- **Experience:** Experienced
- **Salary:** £32,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, VoIP, Cyber Security, Issue Tracking Systems, Internetworking, Networking Basics, Azure Active Directory, Server Supported Gaming, Virtual Local Area Networks, Windows Desktop, Firewalls (Computer Science)
- **Published:** October 15, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/it-maintenance-engineer-field-based/51949469

## About the Role

Essential Skills & Experience:
3+ years in MSP, Infrastructure, IT Support or Field Engineering.
Strong Microsoft 365 administration and troubleshooting skills.
Windows desktop and server support experience.
Knowledge of Active Directory and Microsoft Entra ID.
Networking fundamentals including switching, wireless, VLANs and firewalls.
Excellent communications and documentation skills.

Desirable Skills:
VoIP and hosted telephony experience.
Experience with Gamma, CallSwicth, and Teams Voice or similar platforms.
Ticketing system experience.
Cyber security awareness and best-practice knowledge.

## Description

The IT Maintenance Engineer is a hybrid field-based and remote support role based from the Plymouth office, responsible for maintaining, supporting and improving partner technology environments. The role combines proactive maintenance, infrastructure support, end-user support and basic communications engineering. Travel across the south-west of England is required, with a company van provided for business use., Undertake scheduled maintenance visits to partner sites as required.
Provide remote IT and communications support via phone, email and remote tools.
Perform infrastructure health checks and preventative maintenance activities.
Support Microsoft 365, Windows, networking and end-user technologies.
Assist with VoIP, internet connectivity and telephony troubleshooting.
Maintain accurate documentation and ticket updates within HaloPSA.
Support project delivery, installations and technology refresh programs.
Act as Flotek's on-site technical representative and trusted advisor.

Travel Requirements:
Regular travel to partner locations as required, primarily from the Plymouth office base, using a company-provided van.
Full driving license required.
Company van provided for business travel.
The van is to be used in line with Flotek company vehicle policies.
Occasional overnight stays may be required.