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# IT SUPPORT & BUSINESS SYSTEMS SPECIALIST

- **Company:** Linc Llc
- **Location:** Carmel, IN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Application Integration Architecture, Business Software, Microsoft Outlook, Business Systems, Databases, Microsoft Dynamics, Netsuite, Power BI, Azure Active Directory, SAP (Applications), Microsoft SharePoint, SQL Databases, System Testing, Microsoft Power Automate, Office365, Software Troubleshooting, Information Technology, Epicor ERP, Tools for Reporting, User Accounts
- **Published:** October 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1f975268b281d7f9

## About the Role

* 2+ years of IT support, help desk, desktop support, or systems administration experience.
 * Hands-on experience supporting Windows computers and Microsoft 365.
 * Strong troubleshooting, organization, communication, and customer service skills.
 * Ability to explain technical issues in clear, practical language.
 * Ability to manage multiple priorities and work independently or as part of a team.
 * Associate degree in Information Technology, Computer Information Systems, or a related field, or equivalent practical experience.

PREFERRED SKILLS

 * Exposure to SAP or another ERP platform such as Epicor, Microsoft Dynamics, NetSuite, or Sage.
 * Experience with Microsoft Entra ID, Active Directory, device management, or user access administration.
 * Basic knowledge of networking, databases, reporting tools, SQL, Power BI, or Power Automate.
 * Experience supporting CRM, ecommerce, customer portal, warehouse, or distribution systems.
 * Experience assisting with application integrations, acquisitions, or system migrations.

## Description

LINC Systems is seeking a motivated IT Support & Business Systems Specialist to provide responsive technical support for employees while assisting with business applications, system administration, and technology projects. This role is a strong fit for someone who enjoys troubleshooting, helping users, and learning how technology supports business operations. Experience with SAP or another ERP platform is helpful, but not required., * Provide first- and second-level support for computers, software, printers, mobile devices, connectivity, and common user issues.

 * Respond to help desk requests promptly, communicate status clearly, and document solutions.
 * Set up and maintain laptops, desktops, user accounts, permissions, and other technology equipment.
 * Support Microsoft 365 applications, including Outlook, Teams, Excel, Word, and SharePoint.
 * Assist users with ERP, CRM, customer portal, and other business application issues.
 * Participate in system testing, upgrades, implementations, integrations, and technology improvement projects.
 * Maintain technology asset records, procedures, configurations, and support documentation.
 * Identify recurring issues and recommend practical improvements or automation.