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# Data Center Analyst

- **Company:** Job Cloud Inc.
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $79,040.0
- **Contract:** Permanent contract
- **Skills:** Access Network, Cisco Hardwares, Cisco IOS, Collaborative Software, Communication Softwares, CompTIA Network+, Data Centers, Networking Hardware, Network Configuration and Change Management, Networking Cables, Remote Access Technology, Network Routers, Network Support, Hardware Infrastructure, Cisco
- **Published:** October 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9f069ecc270d78c3

## About the Role

* 2+ years of experience as a:
 * Smart Hands Technician
 * Rack & Stack Technician
 * Data Center or Network Support Technician
 * Strong understanding of:
 * Network cabling (copper and fiber)
 * Rack layouts and cable management best practices
 * Power systems (PDUs, redundant power supplies)
 * Comfortable working overnight shifts in critical environments
 * Ability to follow precise instructions from remote technical teams
 * Strong communication and documentation skills
 * Ability to lift and maneuver equipment (up to ~50 lbs)
 * Valid driver's license and ability to travel between assigned hospital sites, * Prior experience supporting healthcare or regulated environments
 * Familiarity with Cisco network hardware (routers and switches)
 * Experience supporting network maintenance or upgrade activities
 * Relevant certifications (preferred, not required):
 * CompTIA Network+
 * Data Center Technician certifications
 * Hands-on Cisco hardware experience (non-configuration)

## Description

This effort supports 30 hospitals with approximately 615 network closets, staffed by six, regionally-assigned technicians across North and South Texas.

This will be an overnight role with hours from roughly 8 PM - 4 AM (may require some slight flexibility on occasion)

Key Responsibilities

 * Provide onsite Smart Hands support during scheduled overnight change windows
 * Physically access network closets, racks, and cabinets within hospital facilities
 * Perform rack level tasks as directed by remote network engineers, including:
 * Reseating hardware components
 * Reseating or replacing copper and fiber cabling
 * Power cycling network devices
 * Connecting console cables for remote access
 * Verify physical device status (LED indicators, fan operation, alarms)
 * Assist with hardware swaps when required (physical tasks only)
 * Capture and report details such as:
 * Device serial numbers
 * Port and rack locations
 * Visual observations and photos when requested
 * Maintain real time communication with remote engineering teams via phone or collaboration tools
 * Follow approved change management, escalation, and documentation procedures
 * Comply with all hospital safety, security, and access policies

Environment & Scope

 * Healthcare hospital facilities (non-patient facing)
 * 30 hospitals across North and South Texas
 * ~615 network closets
 * Cisco network infrastructure
 * Overnight maintenance windows only
 * Regional deployment model (technicians assigned to either North or South Texas)