> Markdown version of [/jobs/ext/4181594-digital-employment-navigator](https://www.wearedevelopers.com/jobs/ext/4181594-digital-employment-navigator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Digital Employment Navigator

- **Company:** POAH Communities
- **Location:** Chicago, IL, United States
- **Salary:** $49,150.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Literacy, Desktop Computing, Microsoft Office, Information Technology, Gsuite
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3bd8adb877ffd9b2

## About the Role

Reporting to our Vice President of Community Partnerships, the successful candidate will thrive in a team oriented environment and should possess the following:

 * Previous experience with digital literacy training and development, case management and/or coaching in a nonprofit sector. Facilitation experience preferred.
 * Experience working with participants with barriers to employment and digital access
 * Proficiency in the use of computers including Microsoft Office and Google Applications
 * Comfortable troubleshooting minor computer and printer issue
 * College degree preferred
 * Able to conduct events in various locations within the community and designated surrounding
areas

 * Solid verbal, written and customer service communication skills
 * Ability to manage projects and develop curriculum
 * Excellent problem-solving skills
 * Ability to work periodic overtime and flexible hours required, including weekends and evenings
 * Periodic travel may be required
 * Valid driver's license is required

## Description

The Digital Employment Navigator works with the Career Navigator in providing the one-to-one workforce readiness supports including technological support /training for residents pursuing completing various job readiness/preparedness applications, training modules, etc.
ABOUT YOUR IMPACT
The Digital Employment Navigator position will provide support to our Regional Community Impact Manager by managing various assigned the following tasks:

 * Teach, model, and support integrated and direct instruction to participants in the use of
computer applications, and new and emerging technologies

 * Proctor digital literacy assessments determining access to technology, current digital skill level,
connectivity needs, and internet use strategies.

 * Incorporate a variety of technologies into instructions including technologies used in work settings
 * Coach clients in one-to-one support for job applications, online training modules, etc.
 * Research, explore and create innovative digital literacy training, develop program topics based
upon participants needs-beginner to advance level

 * Provide referrals to employment services and financial services and IT Sector Center
 * Work within contract, grant, and program requirements including meeting timeline and
reporting requirements

 * Participate in the recruitment and engagement of residents/community for program
participation

 * Assist with intake and data entry for programming and services
 * Work with Carrfour and POAH teams and all Goulds Neighborhood partners to enhance the resources Digital/Employment Navigator
 * Other related tasks as assigned