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# Applications Engineer III - Handling System

- **Company:** SCHMALZ INC
- **Location:** Wake County, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, AutoCAD, SolidWorks (CAD), Microsoft Office
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3844d7ca898a7a01

## About the Role

The position requires a strong balance of technical expertise, customer service mindset, and project ownership, with a high degree of autonomy and accountability in delivering both custom-engineered and standard solutions., * Bachelor's degree in mechanical, industrial, or similar engineering.

 * Minimum of 7 years of experience in Applications Engineering or similar.
 * Strong analytical and problem-solving skills.
 * Excellent communication and interpersonal skills.
 * Ability to manage multiple projects and prioritize effectively multiple tasks at the same time.
 * Self-motivated, hands-on approach with strong attention to detail.
 * Proficiency in MS Office and ability to learn new systems (CRM/ERP).
 * High level of professionalism and responsiveness to internal and external customers.

Preferred

 * Project management experience or training.
 * Experience in material handling or vacuum systems.
 * Experience as a team lead or supervisor, or served in a mentor capacity.
 * CAD experience (SolidWorks / AutoCAD).

Work Environment

 * Onsite during initial training (Monday-Friday).
 * Opportunity to transition to a hybrid schedule.

## Description

The Applications Engineer plays a critical role in delivering high-quality, customer-focused solutions that drive satisfaction, long-term relationships, and retention. This role combines conceptual engineering, project management, and customer engagement, serving as a key link between sales, customers, and internal teams., Customer & Solution Development

 * Develop conceptual solutions that deliver value, performance, and reliability for both internal and external customers.
 * Serve as a primary technical interface for customers, building strong relationships and providing responsive, professional support throughout the project lifecycle.
 * Translate customer requirements into clear, actionable concepts for design and production teams.
 * Maintain an advanced understanding of the product portfolio to effectively support diverse customer applications.
 * Provide accurate and timely quotations and application support.

Project Management & Execution

 * Lead projects from concept through execution, ensuring alignment across internal stakeholders.
 * Manage multiple projects autonomously while meeting deadlines and priorities.
 * Adapt to changing customer needs and project requirements while maintaining quality and responsiveness.
 * Execute smooth handoffs to the design group with complete documentation and stakeholder alignment.

Sales & Internal Support

 * Support Regional Sales Managers as primary internal customers in delivering both custom and standard solutions.
 * Act as second-tier technical support for complex inquiries from internal and external customers.
 * Collaborate with Internal Sales, Design, and Production teams to ensure successful project delivery.
 * Act as a guide and technical resource for customer-facing colleagues, supporting their development and effectiveness.

Testing, Training & Customer Engagement

 * Lead product testing and validation to ensure solutions meet performance and safety requirements.
 * Provide hands-on training and technical guidance to customers.
 * Host and support customer visits, delivering a professional and engaging experience.

Continuous Improvement & Feedback

 * Provide market and product feedback to Product Management.
 * Support process improvements and contribute to operational efficiency initiatives.
 * Assist with additional responsibilities as needed, including cross-functional support.
 * Serve as a mentor to Engineer I's and II's technically and professionally.