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# IT project Manager 3PL Platforms

- **Company:** Carrier Enterprise
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Information Systems, System Configuration, Data Conversion, Data Mapping, Electronic Data Interchange (EDI), Release Management, Cloud Services, System Testing, Systems Integration, File Transfer Protocol (FTP), Information Technology, Data Management, Infor, ServiceNow Customer Service Management
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5c5d4f92d0aed060

## About the Role

Bachelor's degree in information systems, computer science, supply chain, business, or equivalent experience.

7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.

Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.

Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.

Travel to Company and 3PL locations in the US approximately six times per year.

Preferred

Experience with Infor CSD and TWL, or comparable distribution ERP and WMS platforms.

Equivalent hands-on experience managing complex technical ERP and WMS programs will be considered equally.

Background in wholesale distribution, warehouse operations, or 3PL onboarding.

Familiarity with EDI, transportation, tax, pricing, CRM, PIM, planning, and data platforms.

PMP, PgMP, CSM, PMI-ACP, or similar certification., Bachelor's degree in information systems, computer science, supply chain, business, or equivalent experience.

7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.

Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.

Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.

Travel to Company and 3PL locations in the US approximately six times per year.

## Description

The Technical IT Manager leads ongoing development and support of an existing 3PL platform and the technical onboarding of future 3PL sites. The role coordinates enhancements, integrations, releases, fixes, and cross-functional delivery across Infor Cloud Suite Distribution (CSD), Infor Total Warehouse Logistics (TWL), EDI, shipping, tax, pricing, planning, product data, CRM, reporting, and infrastructure., Own intake, prioritization, impact assessment, budgeting, scheduling, testing, change-management release, and status reporting for platform changes.

Lead enhancements and upgrades across Infor CSD, Infor TWL, EDI, shipping, tax, pricing, planning, PIM, CRM, reporting, and related integrations.

Lead the technical onboarding of new 3PL sites, including system configuration, integrations, data conversion, infrastructure readiness, and cutover.

Maintain the roadmap, backlog, release calendar.

Coordinate production issue resolution, monitor integration health, and convert recurring incidents into permanent improvements.

Plan integration, regression, and user acceptance testing; coordinate training and business communications for releases and new sites.

Serve as the primary coordinator across CE teams, Watsco, 3PL partners, and technology vendors, keeping sponsors informed on scope, cost, schedule, risk, and decisions., Success is measured by disciplined delivery of platform improvements, reliable integrations, timely resolution of recurring issues, effective 3PL onboarding, clear sponsor reporting, and performance within approved budgets.