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# Technical Support Specialist

- **Company:** SUPERMARKETING LLC
- **Location:** Miami, FL, United States
- **Salary:** $19,500
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Apple Mac Systems, Computer Maintenance, Desktop Computing, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Office, Networking Basics, Remote Access Technology, Wi-Fi Technology, Network Routers, Connectivity Problems, Firewalls (Computer Science)
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a22d3b1a405b6646

## About the Role

SuperMarketing USA is seeking a reliable, bilingual On-Call IT Support Technician to provide on-site technical assistance to our supermarket clients throughout Miami and surrounding areas.

This is an excellent opportunity for experienced IT technicians, freelance computer specialists, or professionals who already have a full-time job and want to earn additional income.

No full-time commitment or guaranteed weekly hours. Service calls are scheduled as needed during weekday business hours., * Hands-on experience with IT support, computer troubleshooting, or field technician services.

 * Bilingual proficiency in English and Spanish.
 * Strong knowledge of Windows operating systems and basic networking.
 * Familiarity with Microsoft Office, antivirus software, VPNs, and remote-access applications.
 * Reliable transportation and a valid driver's license.
 * Ability to travel to supermarket locations throughout Miami and surrounding areas.
 * Availability to accept occasional weekday service calls between 9 AM and 5 PM.
 * Strong problem-solving, communication, and organizational skills.
 * Ability to work independently with minimal supervision.

Preferred:

 * Experience providing on-site IT support for small businesses or retail locations.
 * Familiarity with macOS, routers, firewalls, and network troubleshooting.
 * Experience with digital audio systems, media players, or in-store radio equipment.
 * Previous experience as an IT Field Technician, Desktop Support Technician, or Computer Repair Technician., * Are you available for occasional on-site service calls Monday-Friday, between 9 AM and 5 PM?
 * Do you have a reliable vehicle and a valid driver's license?

Language:

 * English (Required)
 * Spanish (Required)

## Description

* Respond to on-site technical support requests at supermarket locations.
 * Troubleshoot Windows computers, software, hardware, and network connectivity issues.
 * Diagnose and resolve Wi-Fi, internet, VPN, and basic firewall problems.
 * Install, configure, update, and maintain computers and related equipment.
 * Support remote-access software, including LogMeIn Pro or similar tools.
 * Troubleshoot audio playback systems and basic in-store technology.
 * Communicate effectively with our remote technical support team.
 * Document completed service visits and report technical issues.
 * Provide friendly, professional customer service to supermarket staff.