> Markdown version of [/jobs/ext/4185833-hotel-front-desk-guest-service-agent](https://www.wearedevelopers.com/jobs/ext/4185833-hotel-front-desk-guest-service-agent). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hotel Front Desk Guest Service Agent - **Company:** Holiday Inn - **Location:** Moline, IL, United States - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook - **Published:** October 21, 2026 - **Apply:** https://www.thejobnetwork.com/job/d85fd788-aae9-4464-9694-457fb590d3e0/hotel-front-desk-guest-service-agent ## About the Role * Previous hotel or relevant customer service experience. * Proficient in Microsoft Excel, Word, and Outlook. * Ability to work weekends and holidays. ## Description * Provides high-quality customer service. * Handles guest reservations. * Answers and transfers phone calls. * Handles guest check-ins and outs along with questions, complaints, etc. * Shuttles the guests to and from the airport. * Other duties as required with the department.