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# Desktop Support Technician

- **Company:** Motion Recruitment Partners LLC.
- **Location:** Winfield, KS, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, Networking Hardware, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Motherboard, Software Troubleshooting, Peripherals, Network Support
- **Published:** October 5, 2026
- **Apply:** https://www.dice.com/job-detail/89ac576c-6cb1-45bf-b714-c18586423865

## About the Role

Applicants must be currently authorized to work in the US on a full-time basis now and in the future., * 3-7 years' experience supporting PC Hardware and software.

 * Excellent customer service skills and experience.
 * Deep understanding of diagnosing, troubleshooting, and replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue screen, Outlook, connecting network printers) as well.
 * Strong understanding or work experience of server and network support within an enterprise.
 * Energetic, Professional, heads-down, social, and process driven.
 * Comfortability providing hands & feet support for Server and Network highly preferred.
 * Experience working in an enterprise environment.
 * Ability to handle multiple projects.
 * Ability to set up, configure, and add all hardware.
 * Experience with asset management. Install, move, add, and change large IMAC events expected for client printer migration and PC refreshes.

## Description

* Repair, test, image, and clean PC's, laptops, monitors, printers, and other related hardware.
 * Maintain, analyze, and troubleshoot software and computer peripherals.
 * Assure that all tickets requiring follow-up work and/or calls receive appropriate attention.
 * Assist with installations, configurations, upgrades, patching, and other maintenance activities of server equipment.
 * Perform backup, recovery, and security procedures both planned and during emergencies.
 * Follow established procedures to detect, diagnose, and accurately report outages of critical site applications.
 * Assist with diagnosis of network hardware and performance problems.
 * Perform approved installation, configuration, and maintenance of physical network.
 * Perform network system administration tasks both planned and during emergencies.
 * Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.
 * Back up and burn end-user data.
 * Assist in developing and documenting improvements to current processes.
 * Assist other coworkers in resolving end users' technical issues across the program.
 * Assist the Site Leader in the execution of established processes and escalations.