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# Clinical Application Specialist

- **Company:** PRISTA CORPORATION
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Health Information Technology, Microsoft Office, Product Software Implementation Methods
- **Published:** October 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c48b7cda2a7f81d2

## About the Role

* 5+ years of relevant clinical experience.
 * Degree in Nursing or a related clinical field, or equivalent experience.
 * Working knowledge of healthcare regulations and accreditation standards, including CMS, The Joint Commission, and DNV requirements relevant to quality, risk, patient safety, and performance improvement.
 * Strong background in healthcare quality and risk management. Demonstrated experience applying quality assessment and performance improvement (QAPI), regulatory compliance, and clinical risk management principles in healthcare settings.
 * Strong understanding of patient safety and quality metrics.
 * Experience in training and educating healthcare professionals on quality and risk-related topics.
 * Certification in healthcare quality or risk management (e.g., CPHQ, CPHRM) is a plus.
 * Experience supporting software implementation, client onboarding, project coordination, or workflow configuration in a healthcare environment is preferred.
 * Excellent critical thinking and problem-solving skills.
 * Strong communication abilities.
 * Ability to manage multiple priorities.
 * Proficient with healthcare IT systems and Microsoft Office.
 * Team-oriented with proactive mindset.

## Description

The Clinical Application Specialist is responsible for implementing and supporting Prista's software solution and ensuring a seamless client experience. Working directly with healthcare organizations, this role deploys ActionCue Clinical Intelligence, provides training, resolves issues, and contributes to continuous improvement initiatives., * Lead the implementation of ActionCue CI for new clients, ensuring timely and effective onboarding.

 * Conduct audits of client instances and resolve findings to support continuous improvement.
 * Develop and maintain implementation plans, coordinate client and internal milestones, and document progress in the project plan.
 * Deliver ongoing client training and education to improve proficiency, product adoption, and the overall client experience.
 * Provide front-line support via the help desk, troubleshooting and resolving user issues in a timely manner.
 * Follow applicable privacy, security, and organizational requirements when accessing client systems, troubleshooting issues, handling client information, and developing support or training resources.
 * Develop and maintain ActionCue CI user guides and other client-facing resources.
 * Document support issues, troubleshooting steps, resolutions, and client communications; identify when escalation is required.
 * Maintain and update internal training documentation.
 * Collaborate with product teams to represent customer needs.
 * Participate in special projects and cross-functional initiatives as needed.