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# Desktop Support Team Lead - Global Investment Firm

- **Company:** Actus Search Group, Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Microsoft Outlook, Python (Programming Language), Microsoft Office, Windows Servers, Windows PowerShell, Remote Access Technology, Microsoft SharePoint, Software Deployment, Computer Network Technologies, Microsoft Onedrive, Computer Equipment, Information Technology
- **Published:** October 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/f6267507-8ee1-4cab-be0a-ade4fde45294/desktop-support-lead

## About the Role

* Proven experience leading or supervising a desktop or end-user support team, ideally in financial services or another demanding environment
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 * Strong hands-on expertise supporting Windows 10/11 and Windows Server 2012+
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 * Detailed knowledge of Office 365 and Azure, including Outlook, OneDrive, SharePoint and DLP
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 * Solid experience with Active Directory, Group Policy, remote access solutions and software deployment
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 * Experience managing desktop hardware across its lifecycle
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 * A strong commitment to customer service, and the confidence to support senior, demanding users
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 * Strong organisational skills, able to balance competing priorities and frequent interruptions
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 * Clear written and verbal communication, with experience reporting to management
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 * Curious about new technology, with a track record of improving processes
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 * A degree in Computer Science, Engineering or a related field, or equivalent experience