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# Help Desk Technician

- **Company:** Salem Regional Medical Center
- **Location:** Salem, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Networking Hardware, Microsoft Software, Computer Equipment, Information Technology
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=82d7f9bbe7290eba

## About the Role

* Associate Degree in Computer Science/Technology required, Bachelor degree preferred.
 * Certification in Microsoft products preferred.
 * Minimum of two years' experience preferred

## Description

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.