> Markdown version of [/jobs/ext/4194900-systems-analyst-i](https://www.wearedevelopers.com/jobs/ext/4194900-systems-analyst-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Systems Analyst I

- **Company:** DataLab USA
- **Location:** Darnestown, MD, United States
- **Experience:** Starter
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple Mac Systems, JIRA, Microsoft Azure, Bash Shell, Cloud Computing, CompTIA Security+, Cyber Security, Desktop Computing, Issue Tracking Systems, Systems Analysis, Python (Programming Language), Windows Servers, Networking Basics, Windows PowerShell, Red Hat Enterprise Linux, Remote Service Software, Server Administration, TCP/IP, Virtualization Technology, Wide Area Networks, Scripting, Internet Protocol Telephony, Office365, Peripherals, Microsoft InTune, SAP MDG
- **Published:** October 26, 2026
- **Apply:** https://www.careerbuilder.com/job-details/systems-analyst-i-germantown-md--945073db-ad8a-4371-aa19-c854909992b5

## About the Role

Systems Analysis, Insurance, Outbound Marketing, Fortune 500 Customers, Financial Services, Marketing, Leading Edge Technology, Finance, Entrepreneurship, Startup, * 1-3 years of experience in IT support, desktop management, or systems administration

 * Strong problem-solving and troubleshooting abilities with self-motivated approach and team collaboration skills
 * Technical proficiency in Windows 11/Server administration, Microsoft Office 365 suite, and networking fundamentals including TCP/IP, LAN/WAN, switching and routing protocols
 * Understanding of Windows, Red Hat Linux and macOS operating systems, networking, and virtualization
 * Experience with Active Directory, MDM tools such as Intune and LogMeIn, endpoint security solutions, and cybersecurity fundamentals
 * Knowledge or exposure to cloud platforms including Microsoft 365, Azure, and AWS
 * Familiarity with JIRA, remote support tools, and scripting (PowerShell, Python, Bash) is a plus
 * Strong customer service and communication skills with ability to work independently and collaboratively in a team environment
 * Ability to work in audited environments following established processes, conduct remote support sessions, and manage technical documentation
 * CompTIA Security+ certification or in progress

## Description

* Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems
 * Troubleshoot applications and operating systems while providing technical user support
 * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
 * Monitor systems and networks, manage IT assets through asset management systems, and work with issue/ticket tracking systems
 * Document technical procedures and solutions clearly and communicate effectively with team members and end users
 * Participate in after-hours on-call rotation and research and resolve technical problems independently
 * Maintain documented processes within audited environments