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# Knowledge Management Specialist

- **Company:** ASQ LLC
- **Location:** Milwaukee, WI, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $60,320.0 - $75,920.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Web Content Management Systems, Digital Asset Management, Digital Content, Information Sciences, Knowledge Management, Knowledge-Based Systems, Metadata, Enterprise Search, Test Scripts, Generative AI, Indexer
- **Published:** October 7, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88576912/1

## About the Role

* Bachelor's degree in information science, communications, marketing, business, or a related discipline
 * A Minimum of 2 years of experience in knowledge management and website content management

 * Or an equivalent combination.

 * Must be able to comply with attendance and timeliness policies.

## Description

The Knowledge Management Specialist supports the day-to-day administration, maintenance, quality assurance, and execution of ASQ's enterprise knowledge, search, metadata, content-indexing, and AI-readiness standards. The role applies established knowledge architecture and governance standards, so digital content is consistently classified, tested, documented, and maintained across ASQ's search, web, content, and AI-enabled platforms.

Experience with enterprise search platforms, CMS or content platforms, digital asset management, generative AI or retrieval-based knowledge systems, search analytics, content migrations, indexing, or large-scale content-quality initiatives is a plus.

The hourly pay range for this role is $29-$36.50/hr. Any extended offer is based on the candidate's experience and overall fit for the role.

Main Responsibilities

 * Apply and maintain approved metadata, taxonomy, tagging, controlled-vocabulary, and content-classification standards and coordinate routine corrections with content owners.

 * Support content ingestion and indexing, monitor source health and failures, validate new and updated content, and coordinate routine remediation with technical teams and vendors.

 * Support day-to-day search-platform configuration, relevance testing, synonyms, filters, facets, dictionaries, and routine search-quality maintenance within established standards.

 * Maintain approved knowledge sources and execute established retrieval, content-quality, and AI-readiness tests to identify missing, inaccurate, incomplete, or poorly retrieved content.

 * Provide metadata, indexing, inventory, quality-assurance, and documentation support for content migrations, platform changes, and large-scale content-governance initiatives.

 * Maintain operating procedures, standards documentation, change logs, inventories, testing scripts, and reference materials and support routine training for content creators and publishers.

 * Compile routine search, indexing, metadata, and knowledge-quality reporting; track issues and remediation; identify recurring patterns; and recommend operational improvements.

 * Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.

 * Performs all other duties as assigned.