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# Deployment Engineer - Federal Customer

- **Company:** Dell Technologies Inc.
- **Location:** United States (Remote available)
- **Contract:** Internship / Graduate position
- **Skills:** Data Centers, Break Fix, Os Ticket
- **Published:** October 20, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28126948/Deployment-Engineer-Federal-Customer-Virginia-Remote-1312

## About the Role

* 12+ years of relevant experience with a bachelor's degree

 * Experience in field engineering, integration support, break-fix, deployment, or technical support roles

 * Strong hands-on troubleshooting skills across hardware and infrastructure components

 * Experience with ticket-based workflows and service response expectations

 * Ability to work onsite and support physically active technical tasks

 * Strong communication and team coordination skills

 * Ability to travel up to 50% of the time, as required

 * Active TS/SCI and ability to maintain access as required by the program

Lifting ability 50 lbs

Preferred qualifications

 * Experience in data center, lab, or secure facility support environments

 * Experience with imaging, build, rack-and-stack, or cable management activities

 * Experience supporting shift work, travel, or after-hours response as needed

 * Familiarity with spare parts control, asset handling, and escalation coordination

 * Experience supporting government or classified programs

Work environment / program context

This role serves as the execution layer closest to the equipment and the user. The work will focus heavily on deployment and field-based troubleshooting.

## Description

The Field Support professional supports Dell Mission Operations by providing the hands-on installation, sustainment, troubleshooting, and field execution needed to keep mission systems operational. This role is responsible for deployment support, break-fix work, hardware handling, ticket resolution, and direct coordination with engineering and operations teams. The ideal candidate brings strong hands-on technical ability, responsiveness, and a customer-focused approach to problem resolution in a secure environment.

Key responsibilities

 * Perform installation, integration, cabling, hardware swaps, and physical support tasks

 * Troubleshoot break-fix incidents and restore services as quickly as possible

 * Support tickets, service requests, and field issues through closure

 * Validate equipment functionality and document support actions taken

 * Coordinate with systems, network, automation, and logistics teams during deployments and sustainment

 * Maintain tools, spares, parts, and support readiness as required

 * Follow site procedures, escalation paths, and change practices

 * Provide direct customer-facing support in operational settings