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# Operations Data Analytics Manager

- **Company:** OCTAPHARMA PLASMA, INC.
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Business Analytics Applications, Big Data, Information Systems, Data Validation, Information Engineering, Data Integration, Extract Transform Load (ETL), Data Structures, Data Visualization, Data Warehousing, Relational Databases, MicroStrategy, Operational Data Store, Power BI, Standard Sql, Tableau (Software), Information Technology, Data Analytics, Qlikview
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=44ddc37e90e6e80d

## About the Role

* Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, Information Systems, or a related field; equivalent combination of education and relevant experience may be considered.
 * Five (5) years of experience in data analytics, business intelligence, operational analytics, reporting, or a related field.
 * Experience developing and maintaining dashboards, reports, and analytical solutions.
 * Experience working with data visualization/business intelligence tools such as Power BI, Tableau, MicroStrategy, Qlik, or similar platforms.
 * Working knowledge of SQL and relational databases.
 * Experience leading analytical projects, technical workstreams, or data/reporting teams.
 * Experience working with large and complex datasets.
 * Advanced knowledge of data analytics, reporting methodologies, data structures, and business intelligence practices.
 * Strong understanding of relational databases, data warehousing, ETL processes, and data integration concepts.
 * Advanced proficiency in data visualization, reporting, and analytical tools.
 * Strong understanding of data validation, reporting logic, calculation methodology, and quality assurance practices.
 * Ability to translate operational and business requirements into scalable data, reporting, dashboard, and analytical solutions.
 * Ability to identify and troubleshoot data anomalies, reporting discrepancies, calculation errors, and source-system inconsistencies.
 * Knowledge of reporting automation and methods for improving the scalability and efficiency of analytical processes.
 * Strong analytical and problem-solving skills with the ability to work with complex operational data.
 * Ability to establish reporting standards, documentation practices, and consistent analytical processes.
 * Strong project management, prioritization, and organizational skills.
 * Strong written and verbal communication skills with the ability to explain technical concepts to technical and non-technical stakeholders.
 * Ability to collaborate effectively with Operations, BI/BA, Data Engineering, IT, and other cross-functional partners.
 * Demonstrated ability to lead, develop, and establish priorities for an analytics team.
 * Ability to adapt to changing technologies, business needs, and analytical requirements.

Physical Requirements

 * Ability to sit for extended periods of time
 * Ability to use a computer and other office equipment
 * Ability to occasionally lift and carry up to 20 pounds
 * Ability to reach, bend, and stoop as necessaryAbility to communicate effectively, both verbally and in writing
 * Ability to focus and concentrate on tasks for extended periods
 * Ability to navigate the office environment safely, including stairs and elevators (if applicable)
 * Ability to travel up to 20% via airplane or vehicle (if applicable)
 * Ability to use assistive devices if needed for mobility or communication

## Description

* Lead the design, development, maintenance, and enhancement of operational dashboards, reports, scorecards, and analytical tools.
 * Identify, source, mine, organize, and prepare operational data required to support recurring reporting, ad hoc analysis, and business needs.
 * Translate operational and analytical requirements into appropriate data structures, calculations, report logic, and technical reporting specifications.
 * Establish and maintain processes to validate the accuracy, completeness, consistency, and reliability of operational data and reporting.
 * Monitor and troubleshoot data anomalies, reporting discrepancies, calculation errors, and inconsistencies between source systems and analytical outputs.
 * Identify and implement opportunities to automate recurring reports, manual data processes, and analytical workflows to improve efficiency and scalability.
 * Develop datasets, reporting capabilities, and analytical tools that enable deeper analysis and support emerging operational questions and business needs.
 * Partner closely with Business Intelligence, Business Analytics, Data Engineering, IT, and other technical teams to develop, test, and enhance operational data and reporting solutions.
 * Establish and maintain documentation and standards for operational reports, data sources, calculations, report logic, testing, maintenance, and change control.
 * Lead and develop the Operations data analytics team, establishing priorities, standards, and expectations for reporting, data requests, validation, documentation, and analytical production.
 * Other duties as assigned