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# IT-Supporter/in - Großraum Erkelenz

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Erkelenz, Germany
- **Contract:** Permanent contract
- **Skills:** Standard Sql, SQL Databases
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=92661

## About the Role

Abgeschlossene informationstechnische Ausbildung oder vergleichbare Qualifikation Erste Berufserfahrung im Support Gute Kenntnisse über gängige Hard- und Software sowie SQL Selbstständige, vorausschauende Arbeitsweise und Flexibilität Kommunikationsstärke

## Description

Telefonische Anwenderbetreuung für die Unternehmenssoftware Dokumentation und Nachverfolgung der eingehenden Meldungen in einem Ticketsystem Analyse und Identifikation von Fehlersituationen Beratung und Unterstützung der Anwender bei der Störungsbehebung Mitarbeit bei der Prozessoptimierung


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