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# IT-Supporter/in - Köln oder Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Product Software Implementation Methods, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=56211

## About the Role

Abgeschlossenes Berufsausbildung oder Studium im IT-Bereich Erfahrung in der technischen Kundenbetreuung Technisches Verständnis sowie generelle IT-Affinität Selbstständige, vorrausschauende Arbeitsweise und Flexibilität Kommunikationsstärke und Serviceorientierung

## Description

Support im Soft- und Hardwarebereich sowie die Betreuung der Anwender in IT-relevanten Fragen Gemeinsame Erarbeitung von Lösungskonzepten mit dem Kunden Problemanalyse sowie die Behebung von Fehlern Softwareinstallation sowie die Durchführung von Updates Planung und Durchführung von wöchentlichen Wartungen Analyse und Dokumentation von aufgetretenen Fehlersituationen


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