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# IT-Supporter (m/w) - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Product Software Implementation Methods, Peripherals, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=59021

## About the Role

Abgeschlossenes Berufsausbildung im IT-Bereich Erste Berufserfahrung im Support Sehr gute Englischkenntnisse Bereitschaft für flexible Arbeitszeiten Selbstständige, vorausschauende Arbeitsweise und ausgeprägte Serviceorientierung

## Description

Zuständigkeit für den 1st und 2nd Level Support Annahme, Analyse und Bearbeitung der eingehenden Störungsmeldungen (Remote und Vor-Ort-Support) Durchführung von Roll-Outs Austausch, Wartung und Beschaffung von Hardware und Peripherie Softwareinstallation sowie die Durchführung von Updates


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