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# IT-Supporter - Großraum Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=106941

## About the Role

Erfolgreich abgeschlossene Berufsausbildung oder Hochschulstudium im Bereich Informatik Erste Berufserfahrung im IT-Support sowie im Umgang mit Ticketsystemen Hohe technische Affinität Gute Kommunikationsfähigkeiten sowie hohe Kunden- und Serviceorientierung

## Description

Verantwortlich für den 1st Level-IT-Support Unterstützung in der IT-Administration Annahme, Analyse und Behebung auftretender IT-Störungen Monitoring der IT-Infrastruktur sowie Erstellung der technischen Dokumentation


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