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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Technician I - **Company:** SATOKIE REPAIR SOLUTIONS LLC - **Location:** Enid, OK, United States (Remote available) - **Experience:** Starter - **Salary:** $41,600 - $52,000 - **Contract:** Temporary contract - **Skills:** CompTIA Network+, Data Centers, Data Mining, Monitoring of Systems, Networking Hardware, Microsoft Office, Nagios, Network Monitoring, Network Administration, Paessler Router Traffic Grapher, Software Engineering, Zabbix, Datadog, Computer Network Operations, Application Specific Integrated Circuits, SolarWinds (Software), Network Support, Bitcoin, Hardware Infrastructure, Cisco - **Published:** October 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ff4c1f1cd92bf36c ## About the Role * High school diploma or equivalent required. * One or more years of technical support, IT support, or networking experience, or relevant certifications in place of experience. * Strong analytical and problem-solving skills - able to dig into an issue independently and find the cause rather than escalating by reflex. * Excellent written and verbal communication; incident documentation and pass-down quality directly affect site operations. * Ability to work rotating overnight shifts, weekends, and holidays. * Detail-oriented with strong organizational skills. * Proficiency with Microsoft Office Suite. * Ability to work comfortably in a dynamic, sometimes stressful environment without losing focus. * Must successfully pass a background check. Nice to Have: * Knowledge of electrical systems, power distribution, and cooling solutions in data center environments. * Familiarity with mining software and monitoring tools (CGMiner, Bitmain Antminer Toolkit, or equivalent). * Experience working in industrial or high-availability network environments. * Prior experience as a Compute Technician II or above at Satokie - technicians from that track bring site context that a purely remote hire does not have. * Interest in Bitcoin, cryptocurrency, or emerging infrastructure technology. ## Description The Network Operations Technician I is the entry point of the Network Operations track and part of Satokie's 24/7 operations team. The role is the eyes and ears of our network and mining infrastructure: monitoring sites, miner fleets, network devices, and environmental conditions remotely across all facilities, triaging alerts, resolving routine issues, and escalating correctly. Where Compute and Facilities technicians go deep on one site, the NOC Technician I goes wide across the fleet and is frequently the first to know something is wrong. This position works rotating overnight shifts as part of continuous 24/7/365 coverage. The priority at this level is escalation discipline and reporting accuracy - knowing what matters, who owns it, and getting the data right. It is an entry-level role with a defined progression into NOC Technician II, NOC Lead, and Network Manager. Duties/Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) Monitoring & Incident Response * Perform continuous remote monitoring of sites, miner fleets, network devices, and environmental conditions across all facilities using network management and monitoring platforms. * Respond rapidly to network alerts and alarms, following established procedures to minimize downtime. * Triage alerts: distinguish a real condition from noise and act on the difference rather than clearing alerts indiscriminately. * Perform remote user-interface inspections on server hardware and associated equipment. * Conduct routine system checks and preventative maintenance activities on schedule. * Participate in rotating shift coverage to provide continuous 24/7/365 network monitoring. * Escalate correctly and promptly, routing each fault to the team that owns it - network, hardware, pool-side, power, or cooling - with enough detail to act on. Troubleshooting & Network Support * Troubleshoot and diagnose connectivity and performance issues across the infrastructure. * Remotely troubleshoot hardware and software issues to minimize downtime and optimize efficiency. * Audit miner management platforms and pool watchers for naming discrepancies, authentication failures, stale shares, and sync issues. * Collaborate with field technicians and provide remote technical support during on-site work. * Work effectively with the Compute Shift Lead, Facilities Shift Lead, and site teams during cross-disciplinary events. Monitoring Data, Reporting & Inventory * Monitor, track, and analyze performance data including power consumption, temperature, hash rate, and related operational metrics. * Maintain meticulous documentation of incidents, resolutions, and system changes. * Produce accurate daily reporting data and verify figures are feasible before they are published to management or clients. * Maintain accurate inventory records of equipment including serial numbers, locations, and specifications. * Stay continuously current on what every site has in progress and what goals each site is working toward. Hydro-Cooled Container Competencies * Understand how hydro-cooled miners function and why fluid temperature, flow, and pressure protect the ASICs. * Know the documented setpoints, alarm thresholds, and derate trigger points for every site monitored, and where each value is read. * Recognize a developing condition from telemetry trend before a threshold is crossed, rather than waiting for the alarm to fire. * Escalate hydro conditions to Facilities and site leadership immediately and with useful diagnostic detail. Security, Safety & Development * Implement and enforce security protocols protecting operations from physical, network, and access-based threats. * Adhere to all company safety guidelines and OSHA standards, including during facility walk-throughs. * Manage own training schedule and meet all training requirements within designated timeframes for career-path expectations. * Maintain all company-supplied laptops, equipment, facilities, and tooling; keep the work environment clean and organized. * Demonstrate excellent time management and deliver results under tight deadlines. * Work effectively in a dynamic, sometimes high-pressure environment without losing focus. Mandatory Certifications Required: * CompTIA Network+ - required, or to be obtained within twelve (12) months of placement in this role. * Site-specific hydro qualification (documented setpoints, alarm thresholds, and derate trigger points) for every monitored site running hydro-cooled containers. Network Operations roles carry a different mandatory set from the Compute and Facilities tracks. They do not require OSHA, CPR/First Aid/AED, NFPA 70E, lockout/tagout, or any equipment certification, because the work is remote and does not involve operating site equipment, working around energized gear, or establishing isolation. NOC staff who are assigned to regular on-site work should obtain the relevant field certifications. Recommended / Development Certifications: * CompTIA A+. * Cisco CCST Networking - a useful stepping stone toward CCNA. * Monitoring platform training (SolarWinds, Zabbix, PRTG, Nagios, Datadog, or the platform in use). * Cisco CCNA - becomes mandatory within twelve (12) months of placement at NOC Technician II; starting early is encouraged. * Manufacturer ASIC training (Bitmain, MicroBT/Whatsminer)., Typical minimum time in role is 12-18 months. Advancement to NOC Technician II requires all NOC Technician I technical and hydro skill milestones performed reliably, CompTIA Network+ obtained or clearly in progress, demonstrated escalation judgment including correct routing of faults to the owning team, and a passing score on the NOC Technician I * II Competency Test. Note that Cisco CCNA becomes a mandatory certification within twelve months of placement at NOC Technician II. This role is also a destination for cross-track movement: Compute Technician II and above may enter the Network Operations track through the Cross-Track Entry Assessment, which scores networking fundamentals and operations judgment to determine entry level. Supervisory Responsibilities: None. The Network Operations Technician I does not supervise other employees. Schedule & Shift Coverage: Overnight shift as part of rotating 24/7/365 operations coverage, including nights, weekends, and holidays. Shift assignment rotates according to the published NOC coverage schedule. Physical Requirements/Working Conditions: * Primarily office, home-office, or NOC environment with extended periods of computer and monitor use. * Periodic facility walk-throughs in industrial data center/mining facility environments with exposure to loud noise, high-heat environments, and air particulates typical of mining facilities. * May involve standing for extended periods during facility visits. * Ability to lift and carry equipment up to 50 pounds as needed. * Requires the ability to sustain focus and judgment during extended incident response and overnight hours.