> Markdown version of [/jobs/ext/4200808-business-systems-coordinator](https://www.wearedevelopers.com/jobs/ext/4200808-business-systems-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Systems Coordinator - **Company:** Augusta University - **Location:** Augusta, GA, United States - **Experience:** Experienced - **Salary:** $52,500.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** A/B Testing, Business Systems, Databases, System Configuration, Web Content Management Systems, Data Governance, Data Integration, Data Structures, Relational Databases, Email Production, Instant Messaging Technology, Automation of Marketing, Salesforce.Com, Strategies of Testing, Banner Advertisement, Marketing Cloud - **Published:** October 31, 2026 - **Apply:** http://hbcu.com/cgi-bin/jobs/searchJobs.cgi?job_id=35302482 ## About the Role Bachelors degree from an accredited college or university with at least three years of related experience OR Associates degree from an accredited college or university with at least five years of related experience Preferred Qualifications Preferred Educational Qualifications Bachelor's degree from an accredited college or university. Preferred Experience Proficient with CRM, ERP systems (e.g. Salesforce -Marketing Cloud, SLATE, Banner, Axiom), * Ability to troubleshoot issues, recommend CRM improvements, and support continuous process optimization aligned with institutional priorities., * Strong working knowledge of Board of Regents and University policies and procedures, with the ability to apply them appropriately to CRM operations and data governance. * In-depth understanding of relational databases, data structures, and data integration tools used to support CRM platforms and institutional reporting needs. * Demonstrated experience and understanding of the higher education environment, including academic, administrative, and student service functions., * Exceptionally detail-oriented, with a proven ability to ensure accuracy and consistency in data entry, reporting, and system configurations. * Skilled in managing competing priorities, meeting deadlines, and adapting workflow based on the urgency and impact of tasks. * Capable of collaborating within cross-functional teams, contributing to a cohesive work environment, and supporting shared goals. ## Description The Business Systems Coordinator serves as a functional expert for our CRM system, and configures and executes email campaigns for multiple AU units under the authority of the EVP. This position acts as a subject matter expert on email campaign operations - to distribute, create, communicate, and apply best practices and learnings to continually improve results. The majority of the Business Systems Coordinator's day involves the successful planning, configuration, editing, quality assurance (QA), and deployment of, and reporting on contacts, accounts, constituent groups and email and text messaging campaigns. The coordinator is a multitasking self-starter with strong technical email production, project management, analytical, and communication skills. The coordinator works with a broad group of individuals, including stakeholder relationship managers, writers, project managers, digital marketers, creative designers, outreach teams, and analysts. On a routine basis, this position is expected to: * Demonstrate exceptional customer service and collegiality. * Execute a high-volume, high-quality workload in a fast-paced, dynamic, and creative environment. * Suggest operational and workflow improvements to constantly improve in house production process. * Escalate issues impacting production cycle dependencies and deadlines. Responsibilities The responsibilities include but are not limited to: Build, QA, and deploy multiple email campaigns per week for various newsletters: * Work with stakeholders to compile relevant content and assets while managing expectations and production schedules. * Implement testing strategies, such as A/B testing, to optimize campaigns and programs. * Follow quality assurance plans and protocol to ensure flawless execution and deployment. * Implement deliverability and email rendering best practices. Maintain subscriber data, imports, and segmentation using a combination of tools and databases: * Configure and maintain lists and data extensions. * Configure and maintain queries and filters. * Configure and maintain automations. Set up, configure, and manage marketing automation campaigns. Manage internal audience cross promotion using newsletter ads, onsite tools etc. Build web-based audience sign-up and marketing pages using web CMS, update and manage internal newsletter and account pages. Other duties as assigned., * Capacity to multitask efficiently, especially when managing significant volumes of data entry or system updates over extended periods., All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.