> Markdown version of [/jobs/ext/4201341-senior-technical-program-manager](https://www.wearedevelopers.com/jobs/ext/4201341-senior-technical-program-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Program Manager - **Company:** Avalara Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $136,400.0 - $272,500.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Business Analytics Applications, JIRA, Computational Fluid Dynamics, Software as a Service, Cloud Computing, Cursor, Programming Tools, Data Intelligence, Python (Programming Language), Systems Development Life Cycle, Rapid Prototyping Process, Reliability Engineering, Microsoft Copilot, Statistical Process Control (SPC), Transaction Processing (Computing), Rollup, Large Language Models, Claude Code, Gitlab, Information Technology, Low-code, Front End Software Development, Virtual Agents, Streamlit Framework, Multiplatform - **Published:** October 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=11797de06061f5a4 ## About the Role * 8-12+ years of Technical Program Management experience in fast-paced, product-based cloud/SaaS environments. * Track record of managing multi-team org initiatives across global time zones (strong US/India stakeholder alignment). * Proven track record leading root cause analysis, customer-found defect reduction, or site reliability/quality governance programs. * Deep fluency with Jira & Agile/Flow metrics (expert at designing JQL, roll-up views, CFD/Kanban workflows, and delivery KPIs). * Hands-on prototyping / AI-assisted rapid development to quickly build dashboards and data scripts (Python, Streamlit, JS, or low-code frameworks alongside AI assistants). * Exceptional executive storytelling with proven ability to influence VPs and directors through clear, structured communication. * Strong technical acumen (BS/MS in Computer Science/Engineering or equivalent hands-on experience) with the ability to evaluate architectural trade-offs, APIs, and scaling constraints. Preferred Qualifications * Hands-on familiarity with modern AI coding assistants (e.g., Cursor, Claude Code, GitLab Copilot) for personal productivity and automated workflow generation. * Prior experience leading AI/ML program delivery or developer productivity tooling initiatives. * Formal Agile / Scaled Agile credentials (e.g., SPC, SAFe Agilist, PMP) with a focus on modern, lightweight flow rather than bureaucratic overhead. * Experience in fintech, transactional tax compliance, high-scale transaction processing, or distributed enterprise SaaS systems. ## Description Avalara is seeking an expert Senior Technical Program Manager (TPM) to drive strategic execution excellence across large, complex, cross-cutting R&D initiatives spanning multiple functions, platforms, and global engineering teams. In this role, you will lead high-visibility organizational programs, operationalize engineering governance frameworks, and elevate SDLC maturity across distributed organizations. You will own and orchestrate three foundational engineering pillars: * Architecture & Technical Governance: Establishing architectural review frameworks, technology decision standards, and multi-platform alignment. * Product Quality & Customer Defect Reduction: Championing customer experience through systematic defect analysis, escape prevention, and release quality gates. * Incident Prevention & Continuous Improvement: Leading systemic root cause analyses (RCA), corrective/preventive action frameworks, and post-incident learning to build resilient, self-healing engineering ecosystems. You are not just a coordinator-you are a technical leader, a storyteller, and a modern data-and-AI practitioner who leverages AI tools and rapid automation to build real-time program dashboards, streamline operational insights, and turn complex program data into actionable executive narratives. #LI-Remote What Your Responsibilities Will Be: Large-Scale Cross-Cutting Program Leadership * End-to-End Program Orchestration: Drive planning, execution, dependency mapping, and delivery of mission-critical, multi-team initiatives spanning Product, Architecture, Platform Engineering, Security, and Cloud Operations. * Risk & Dependency Mastery: Proactively expose hidden technical assumptions, manage complex inter-service dependencies, evaluate architectural trade-offs, and unblock teams to sustain delivery predictability. Advanced Jira Fluent Management & Process Hygiene * Operational & Jira Excellence: Super-fluent in structuring, designing, and optimizing Jira ecosystems (filters, JQL, advanced roadmaps, board configurations, velocity tracking, and cycle time metrics) to enforce rigorous SDLC hygiene without acting as a mere administrator. * SDLC / PDLC Standardization: Institutionalize scalable execution mechanisms, KPI governance, milestone adherence (>85%), and post-launch stability metrics (uptime, defect escape rates, adoption). Data Fluency, Vibe Coding & Rapid Prototyping * AI-assisted rapid development & Custom Dashboards: Rapidly prototype and build custom, interactive dashboards, scripts, and analytical tools (leveraging Python, modern frontend toolkits, Streamlit, Retool, or low-code frameworks alongside AI assistants) to extract, visualize, and analyze engineering data directly from Jira, GitLab, and internal APIs. * Data-Backed Insights: Turn raw operational telemetry into meaningful metrics that uncover bottlenecks, predict delivery slip risks, and measure team health. Executive Storytelling & Communication * Expert Storyteller: Synthesize multi-layered technical complexity into crisp, engaging, executive-ready narratives, QBR updates, and visual presentations for VPs and C-level leadership. * Bridge Strategy & Execution: Translate high-level business vision and OKRs into clear engineering execution roadmaps and vice versa, aligning cross-functional stakeholders on priorities and trade-offs. AI Enablement & Productivity Innovation * AI-First Workflows: Champion and adopt cutting-edge AI developer tools, intelligent agents, and LLM-assisted workflows) across the program lifecycle to dramatically increase execution velocity and efficiency. * Continuous Enablement: Mentor teams and act as a change agent in adopting modern AI-driven delivery practices, agile coaching, and automated reporting frameworks.