> Markdown version of [/jobs/ext/4201444-college-services-associate](https://www.wearedevelopers.com/jobs/ext/4201444-college-services-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # College Services Associate - **Company:** Suny Adirondack - **Location:** Queensbury, NY, United States - **Experience:** Experienced - **Salary:** $52,250 - **Contract:** Temporary contract - **Skills:** Software Applications, Spreadsheets, Databases, Text Processing, Enterprise Software Applications - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=57811f6149457b69 ## About the Role * Good knowledge of office practices and procedures * Working knowledge of College's policies and procedures, academic requirements, campus resources, student life, and support services * Ability to organize, coordinate and prioritize projects * Ability to work with a diverse population * Ability to identify students' needs for services in order to make appropriate referrals * Ability to operate a personal computer and to learn and use a variety of software packages * Ability to maintain confidentiality * Excellent oral and written communication skills; Excellent interpersonal/human relations skills, a) Bachelor's degree; or b) Associate's degree and two (2) years of experience working in a business setting, providing face-to-face customer service, including advising and guiding customers; or c) Graduation from a high school or possession of a high school equivalency diploma and four (4) years of experience working in a business setting, providing face-to-face customer service, including advising and guiding customers NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee. ## Description An employee in this position is responsible for providing support, guidance and referrals to students of SUNY Adirondack and for communicating/responding to customers as needed through established protocol. The work is performed under the direct supervision of the designated area or Departmental supervisor or Administrator. Supervision of others is not a function of this class. The incumbent performs related work as required., * Communicates and responds to departmental customers through phone calls, emails, etc., from staff, faculty, parents, students and outside agencies * Advises and guides students on the appropriate College and SUNY processes and procedures * Refers students to appropriate College services, faculty and staff, and advises and directs them accordingly * Prepares correspondence and reports as necessary * Serves as a front-line representative, addressing student questions and concerns, with attention toward student development and educational needs * Assists departments in the procurement of textbooks, instructional materials or similar * Orders supplies for departments as needed * Maintains multiple individual and/or departmental calendars, files and records * Works independently and collaboratively on departmental projects * Mentors student employees and coordinates their assignments * May assist college staff with departmental intake, registration, retention, and completion efforts * May assist with orientation and training of new staff * May assist with orientation, campus tours or student recruitment events * Uses computer applications or other automated systems such as spread sheets, word processing, calendar, email and applicable database software/systems with proficiency in performing work assignments * Ensures an accurate processing of information and input into appropriate software program when necessary for data * Maintains and adheres to departmental confidentiality, including FERPA (Family Educational Rights and Privacy Act of 1974) guidelines with regards to all communications * Assists as needed to support departmental daily operations.