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# IT-Supporter/in - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Network Administration
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=47511

## About the Role

Abgeschlossene Hochschulstudium im IT Bereich oder abgeschlossene Berufsausbildung im IT Bereich Erste Berufserfahrung im Bereich Service Desk Erfahrung im Umgang mit Remote Tools Sehr gute Kenntnisse in den gängigen MS-Office Anwendungen Kenntnisse von Windows und des Netzwerkmanagement Analytische und konzeptionelle Fähigkeiten, Selbstständigkeit und Eigeninitiative Kommunikationsstärke und Beratungskompetenz

## Description

Support und Betreuung der Mitarbeiter zu allen Anwendungsspezifischen Fragestellungen Annahme von Anfragen und Analyse der Problemstellung Reporting über die Auftragsbearbeitung Auftragserfassung und -abwicklung Zuweisung von Berechtigungen


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