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# Programmer / Service Manager

- **Company:** DIGITAL HOME SYSTEMS, INC.
- **Location:** Rye Brook, NY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Programming, Home Automation, Automation of Marketing, Network Configuration and Change Management, Networking Basics, Systems Integration, Network Routers, Software Troubleshooting, Infrastructure Automation Frameworks
- **Published:** October 23, 2026
- **Apply:** https://www.thejobnetwork.com/job/4861baac-5262-48dd-b283-ec3507a69bf2/programmer-service-manager

## About the Role

Digital Home Systems is seeking a talented and self-motivated Programmer / Service Manager to join our growing team. We specialize in luxury home automation, integrating cutting-edge systems such as Control4, Lutron, and Savant for high-end residential clients.

The ideal candidate is a problem-solver who thrives in a fast-paced environment, is comfortable managing client relationships, and has strong technical and programming skills within the smart home industry., * 2+ years of experience with at least one major automation platform (Control4, Lutron, Crestron, or Savant).

 * Experience or familiarity with other automation platforms is a strong plus.
 * Lutron HomeWorks Programming experience preferred
 * Strong understanding of networking fundamentals, routers, switches, and IP configuration.
 * IT background or experience with system integrations is a plus but not required.
 * Excellent troubleshooting, multitasking, and time-management skills.
 * Strong communication skills with a client-focused mindset., * Experience programming and servicing Control4, Lutron, Crestron or Savant systems
 * Strong troubleshooting, organizational, and multitasking skills.
 * Ability to communicate clearly with both technical staff and high-end residential clients.
 * A proactive, solutions-oriented attitude with a passion for smart home technology.
 * Willingness to work flexible hours, including nights and weekends, as needed for remote or onsite emergencies.

## Description

* Program, configure, and troubleshoot home automation systems (Control4, Lutron, Savant).
 * Manage and execute system updates, network configurations, and remote support tasks.
 * Coordinate service calls, client requests, and emergency support as needed.
 * Collaborate with field technicians and project managers to ensure smooth project delivery.
 * Provide exceptional customer service and communicate technical details clearly to clients.
 * Be available for nights and weekends as needed for remote or onsite emergencies.