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# IT Systems Analyst

- **Company:** Fairmount Park, Inc.
- **Location:** Collinsville, IL, United States
- **Experience:** Experienced
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Microsoft Desktop Optimization Pack, Microsoft Servers, Computer Equipment, Information Technology, Cisco, Vmware
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3fb87d3eea6496cd

## About the Role

* High school diploma or technical school certificate
 * Three or more years related experience; or equivalent combination of education and experience.
 * Functional knowledge of Microsoft Office Applications, Microsoft Desktop Operation Systems, Microsoft Server Operating System, Data Backup Utilities, Helpdesk Software, VMware, Cisco/Avaya Phone Systems and PC Hardware.
 * A-Plus, MCSE or CNA certification preferred.
 * Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

 * Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk.
 * Frequently required to stoop, and kneel.
 * Must occasionally lift up to 25 pounds.
 * Able to interact with others while maintaining a positive and courteous demeanor.

## Description

Installs, operates and conducts high level repairs to computer systems.

Essential Job Functions:

 * Maintains network operating systems.
 * Maintains virtual server environment.
 * Secures system data via backup operation.
 * Creates and maintains Active Director Accounts.
 * Administration of telecommunications phone systems, administers audio visual equipment, setup and removal of AV equipment for events.
 * Troubleshoots complex system problems and provides high level support to users.
 * Maintains job logs and distributes reports to end users.
 * Receives and responds to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.
 * Utilizes the incident reporting system as designed for problem reporting and change management accurately documents instances of hardware failure, repair, installation and removal.
 * Follows and enforces all departmental standards, security, run instructions, backup, and recovery and shift turnover procedures.
 * Supervises and develops technical skills of IT technicians.
 * Performs other duties as requested or assigned.