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# Microsoft Endpoint & Workspace ONE Specialist

- **Company:** System One
- **Location:** Reston, VA, United States
- **Salary:** $99,500.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Apple IOS, Apple Mac Systems, Information Systems, Monitoring of Systems, Log Analysis, Workspace ONE, Software Troubleshooting, Microsoft InTune, Information Technology, Servicenow, Unified Endpoint Management
- **Published:** October 17, 2026
- **Apply:** https://www.thejobnetwork.com/job/0fd1048d-e40d-4dc1-b991-8a8e6aa75725/microsoft-endpoint-workspace-one-specialist

## About the Role

Requirements * Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune * Support and troubleshooting experience with Apple macOS environments * Mobile device management and support expertise for iOS and Android devices * Ability to monitor system performance, compliance status, and operational health * Experience analyzing logs and working with engineering teams to resolve incidents * Knowledge of endpoint security controls, policy enforcement, and compliance requirements * Strong troubleshooting and root cause analysis skills * Documenting incidents, resolutions, and operational procedures with attention to detail * Familiarity with IT Service Management (ITSM) processes and change management practices * Experience working in enterprise cloud environments, preferably AWS-based organizations * Knowledge of ServiceNow for incident, problem, and change management processes * Strong written and verbal communication skills

Desired Skillset: * Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus Education: Bachelor's degree in computer science, Information Systems, or a related field

## Description

Responsibilities * Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions within a cloud-first infrastructure * Troubleshoot endpoint and mobile device issues, including systems supporting Apple macOS environments and iOS/Android devices * Monitor system performance, compliance status, and operational health across enterprise environments * Analyze logs to identify incidents and collaborate with engineering and security teams to resolve issues * Maintain endpoint protection standards in partnership with security, engineering, and compliance teams * Document incidents, resolutions, and operational procedures with a focus on accuracy and detail * Support change management initiatives in a regulated financial services environment