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# Change Management Specialist - AI

- **Company:** Capgemini
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $90,000.0 - $118,650.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Online Services, Program Design Languages, Agentic-AI, M365 Copilot, Azure AI, User Administration
- **Published:** October 15, 2026
- **Apply:** https://www.capgemini.com/jobs/579008-en_US_SAPBTP/x/

## About the Role

* 6 to 12 years of experience in change management, transformation, or digital adoption
 * Proven experience in enterprise technology rollout programs
 * Strong stakeholder management and communication skills
 * Experience with GenAI or AI-driven transformation initiatives
 * Familiarity with frameworks like ADKAR, Prosci, or similar
 * Ability to translate complex AI concepts into business-friendly language

Good to Have

 * Experience in AI/ML or analytics transformation programs
 * Exposure to Microsoft ecosystem (M365 Copilot, Azure AI, etc.)
 * Training and enablement program design experience.'

## Description

We are seeking an experienced Change Management & Adoption Specialist to drive successful rollout and adoption of Agentic AI solutions across the organization. This role will bridge business, IT, and end-users to ensure effective implementation, training, and sustained usage of AI solutions., * Lead change management strategy for AI program adoption

 * Develop rollout plans, communication strategies, and stakeholder engagement models
 * Drive user training, awareness, and onboarding initiatives
 * Identify adoption barriers and implement mitigation strategies
 * Define and track success metrics (usage, productivity, ROI)
 * Work closely with leadership, business teams, and technical teams
 * Create user guides, SOPs, and enablement materials
 * Champion a culture of AI adoption and innovation