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# Diagnostic Tools Technical Program Specialist

- **Company:** Allison Transmission
- **Location:** Indianapolis, IN, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Communications Protocols, Systems Integration, Diagnostic Tools
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=619fa8c88302522e

## About the Role

* Bachelors Degree in Electrical or Mechanical Engineering (MBA is a plus)
 * Experience with vehicle communication protocols (CAN, J1939, and/or UDS) and heavy-duty vehicle applications and diagnostics
 * Takes ownership and accountability for success of Diagnostic program. Self-motivated, able to define objectives, set priorities, and deliver results
 * Effectively and clearly communicate with global and cross-functional teams, in both written and verbal means

Preferred:

 * Strong service channel focus
 * Project / Program management experience for related products
 * High level of interpersonal skills to work effectively with others
 * Demonstrated ability to achieve results
 * Ability to own, execute, and manage multiple tasks
 * 5+ years of experience in related field

## Description

* Act as primary technical owner of Allison's Diagnostic and reprogramming tools - submitting detailed Change Requests for new features that are requested, conducting validation and testing, managing prioritized backlog of development efforts, and acting as the primary source of customer support within Allison.
 * Integrating Voice of the Customer, competitive data, Critical Market and Customer Requirements to develop successful Digital Tools.
 * Lead weekly Cross-Functional Team meetings to solicit feedback on tools-related issues and develop/own plans to resolve them.
 * Represent Aftermarket and Service Engineering on cross-functional teams governing software updates, such as the Controls Systems Team, Controls Current Product Improvement Team, and OEM Service Tool Integration Team
 * Present trainings to users and internal stakeholders when new features are added into the Diagnostic tools.
 * Author Technical Publications corresponding to tools releases, keep training content current, and maintain the Allison DOC User Manual stored on the Allison HUB.
 * Other duties as assigned