> Markdown version of [/jobs/ext/4208286-applied-systems-training-specialist](https://www.wearedevelopers.com/jobs/ext/4208286-applied-systems-training-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applied Systems Training Specialist - **Company:** Higginbotham Payroll Services, LLC - **Location:** Fort Worth, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Validation, Monitoring of Systems, Microsoft Office, Data Inconsistencies - **Published:** October 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d42000a0b2bc0b05 ## About the Role * Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner * Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly * Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences * Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively * Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals * Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction * Dependability: Acknowledgment of the importance of being present and punctual * Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome * Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously * Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment, * Undergraduate degree * 2+ years of systems training experience required Systems: * Proficient with Microsoft Office Suite * Applied Epic Systems experience, preferred Physical Requirements: * Ability to lift 25 pounds * Repeated use of sight to read documents and computer screens * Repeated use of hearing and speech to communicate on telephone and in person * Repetitive hand movements, such as keyboarding, writing, 10-key * Walking, bending, sitting, reaching and stretching in all directions ## Description * Develop and deliver training programs for Employee Benefits staff on Applied Systems Epic functionality and workflows * Design new-hire onboarding and system training curriculum for Employee Benefits users * Create and maintain training materials, job aids, and quick-reference guides for system processes * Maintain current documentation as system functionality, organizational processes, and business requirements change * Conduct system training sessions, workshops, and refresher courses as functionality and workflows evolve * Evaluate training effectiveness and adjust programs based on user feedback and performance outcomes * Assist in developing monitoring systems to ensure that all account manager/coordinator employees are performing job responsibilities according to training and system standards * Provide one-on-one coaching and troubleshooting support to end users on system usage * Partner with Employee Benefits leadership to identify training needs and skill gaps Applied Systems and Epic Expertise * Serve as a subject matter expert for Applied Systems Epic * Maintain advanced knowledge of Epic functionality, configuration, workflows, policy types, forms, fields, reporting requirements, and system enhancements * Participate in testing and validation of new functionality * Communicate system changes and operational impacts to appropriate stakeholders * Evaluate new and existing Epic functionality to determine how it can support Employee Benefits operations * Identify system limitations, data inconsistencies, workflow gaps, and opportunities for system improvement * Support the development and maintenance of policy types, departments, forms, workflows, servicing structures, and other system configurations * Validate system functionality and configuration changes prior to implementation * Provide guidance to business users and stakeholders regarding appropriate system set-up and functionality System Implementation and Conversion * Lead and support Epic implementation, conversion, and go-live initiatives for Employee Benefits and related business functions * Support post-acquisition integration activities, including system conversion, data validation, workflow alignment, and operational transition * Review converted data to identify discrepancies and ensure information is accurately reflected in Epic * Provide post-go-live support and identify opportunities for stabilization and process improvement * Monitor implementation outcomes and resolve system or workflow issues