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# Application Engineer

- **Company:** Schlumberger Limited
- **Location:** Midland, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computing Platforms, Business Systems, Cloud Computing, Customer Data Management, Microsoft Office, Operational Data Store, Microsoft PowerPoint, Reliability Engineering, Software Tools, Salesforce.Com, Software Engineering, Workflow Management Systems, Data Analytics, Industrial Software, PIPESIM Software
- **Published:** October 22, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3472165280&tx=ZT1514TYZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree in Engineering (Petroleum Engineering preferred; Mechanical, Chemical, Electrical, or related engineering disciplines considered).Minimum 5 years of experience in production operations, surveillance, optimization, artificial lift, digital oilfield technologies, or related upstream energy activities.
 * Strong understanding of oil and gas production operations and artificial lift systems.
 * Experience supporting customers with engineering software, digital solutions, or technical applications.
 * Excellent verbal, written, and presentation skills.
 * Strong customer-facing, consultative, and relationship-management abilities.
 * Proficiency with Microsoft Office Suite, including PowerPoint and Excel.
 * Valid driver's license with an acceptable driving record.
 * Ability to travel to customer locations as required., * Experience with ESP optimization and artificial lift applications.
 * Knowledge of well construction, completions, production engineering, and reservoir fundamentals.
 * Experience with production optimization, surveillance, or digital oilfield software platforms.
 * Familiarity with SLB digital solutions and production technologies such as XSPOC, Pump Checker, OptiLift, RODSTAR, Pipesim, Symmetry, OLGA, Agora, Avocet, Delfi, or other production performance and optimization platforms.
 * Experience developing and delivering technical training programs.
 * Ability to manage multiple priorities and adapt effectively in customer-facing environments.
 * Familiarity with Salesforce or similar CRM platforms.
 * Experience working with cloud-based industrial software, analytics platforms, or operational digital solutions.

## Description

SLB is seeking a Customer Success Engineer to serve as a trusted technical advisor for customers utilizing SLB's digital, automation, production optimization, and artificial lift solutions. This role combines petroleum engineering expertise, artificial lift knowledge, customer engagement, software support, and solution delivery to help operators maximize production performance and realize value from SLB technologies.

The successful candidate will work closely with customers, sales and commercial teams, product management, software developers, and domain experts to drive solution adoption, optimize production operations, support deployments, and influence future product development through customer feedback and industry expertise. This individual will play a key role in helping customers leverage SLB's digital ecosystem, production technologies, and engineering workflows to improve operational efficiency and production outcomes., Customer Success & Technical Support:

 * Serve as the primary technical advisor for customers using SLB digital, automation, and production optimization solutions.
 * Build and maintain strong customer relationships, positioning SLB as a trusted technology and performance partner.
 * Provide technical support and troubleshooting assistance to ensure successful adoption, utilization, and customer satisfaction.
 * Help customers maximize value from artificial lift, production surveillance, and optimization technologies.
 * Monitor customer usage and business outcomes, identify opportunities for improvement, and recommend best practices.
 * Act as the voice of the customer by understanding operational challenges and aligning solutions with customer objectives.

Software & Solution Delivery

 * Support deployment, implementation, and ongoing utilization of SLB software platforms, digital solutions, and automation systems.
 * Ensure production and operational data is integrated, validated, and available within customer workflows and software environments.
 * Perform QA/QC reviews of customer data and communicate data quality issues and recommendations.
 * Execute software evaluations, pilot projects, and proof-of-value programs to demonstrate measurable business impact.
 * Collaborate with customers and internal stakeholders to resolve technical issues and ensure successful project execution.
 * Support cloud-based, on-premise, and hybrid solution deployments as required.

Engineering & Production Optimization

 * Utilize petroleum engineering expertise to support well performance analysis, surveillance, and optimization activities.
 * Provide technical guidance on artificial lift systems, including ESP, rod lift, gas lift, plunger lift, and related production technologies.
 * Support customers in improving operational performance through data-driven recommendations and engineering analysis.
 * Apply knowledge of production operations, well performance, reservoir interactions, and artificial lift optimization to solve complex customer challenges.
 * Identify opportunities to improve production efficiency, equipment reliability, and asset performance.

Training & Knowledge Transfer

 * Lead customer onboarding activities and conduct virtual and in-person training sessions.
 * Deliver technical presentations to engineers, production teams, field personnel, management, and executive stakeholders.
 * Develop and provide educational content supporting customer success and user adoption.
 * Promote understanding of SLB software products, digital workflows, artificial lift technologies, and optimization methodologies.
 * Support knowledge-sharing initiatives across customer and internal teams.

Product Development & Commercial Support

 * Translate customer requirements, operational challenges, and field feedback into actionable recommendations for product and engineering teams.
 * Document customer interactions, opportunities, and feedback within Salesforce and other business systems.
 * Support proposal development, technical evaluations, commercial opportunities, and tender submissions.
 * Collaborate with product management and software engineering teams to enhance functionality, usability, and customer value.
 * Contribute to product innovation, technical publications, case studies, conference presentations, and industry engagement activities.
 * Assist commercial teams in identifying growth opportunities and demonstrating value to customers