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# IT Coordinator

- **Company:** The 3-dimensional Services Group LLC
- **Location:** Lapeer, MI, United States
- **Experience:** Starter
- **Contract:** Internship / Graduate position
- **Skills:** Testing (Software), Information Systems, Databases, Data Security, Linux, Information Technology Operations, SQL Databases, Enterprise Software Applications, Information Technology, Cisco Switches, Network Server, User Accounts
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=86ba182aec7bae65

## About the Role

* Preferred fields of study include Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline.
 * Minimum 2 years of working experience in IT support, application support, technical troubleshooting, software testing, help desk support, data support, or a related area.
 * Basic proficiency with operating systems.
 * General technical troubleshooting skills.
 * Ability to assist with user account and permission management.
 * Strong attention to detail and ability to follow technical procedures.
 * Strong communication skills and ability to work with technical and non-technical users.
 * Willingness to learn enterprise applications, data workflows, QA processes, and integrated software environments.
 * High school diploma or equivalent required., * Academic, internship, or work experience involving databases, SQL, software testing, application support, or IT operations.
 * Associate's or Bachelor's degree from an accredited college or university.

## Description

* Serve as a first point of contact for technical support requests from internal users.
 * Troubleshoot application-level issues, software errors, and basic system access problems.
 * Manage user accounts and permissions, including account creation, configuration, updates, and maintenance.
 * Support infrastructure maintenance activities under the direction of senior technical staff.
 * Help ensure systems meet requirements for data security, customer privacy, data accuracy.
 * Work with our team to document, escalate, and help resolve system issues.
 * Follow established IT support, data protection, quality assurance, and service delivery procedures.
 * Communicate clearly and professionally with users, technical teams, and client staff.