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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Identity & Access Management Engineer - **Company:** Comcast - **Location:** Mount Laurel, United States (Remote available) - **Experience:** Experienced - **Salary:** $86,645.0 - $129,968.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Microsoft Azure, Cloud Computing, Cyber Security, Identity and Access Management, Issue Tracking Systems, Python (Programming Language), Log Analysis, OAuth, OpenID, Performance Tuning, Windows PowerShell, Openid Connect, Security Assertion Markup Language (SAML), Software Engineering, User Provisioning Software, Scripting, Enterprise Software Applications, Okta, Software Troubleshooting, Information Technology, Servicenow - **Published:** October 9, 2026 - **Apply:** https://www.dice.com/job-detail/b944843d-8f3a-4bf8-b5da-f960dcd39683 ## About the Role * Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field, or equivalent work experience. * 2-5 years of experience supporting Identity and Access Management, enterprise applications, or information technology systems. * Basic understanding of IAM concepts * Familiarity with identity protocols such as: SAML, OpenID Connect (OIDC), OAuth 2.0 * Experience troubleshooting application access and authentication issues. * Strong analytical and problem-solving skills. * Strong written and verbal communication skills. * Ability to work effectively in a collaborative team environment., * Hands-on experience with Okta Customer Identity Cloud or Auth0 * Exposure to cloud platforms such as AWS or Azure * Experience using ticketing systems such as ServiceNow. * Basic scripting skills in PowerShell, Python, or similar languages. * Experience supporting enterprise SaaS applications. * Okta Certified Professional or willingness to obtain certification within the first year., Collaboration, Identity Access Management (IAM), Platform Management, Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. ## Description This job entails leading the design and implementation of security measures for identity and access management. It involves ensuring compliance with organizational standards. It also involves coordinating with Cybersecurity Operations and Application Development teams, reviewing business requirements, and maintaining security solutions. The role contributes to safeguarding critical systems and data by optimizing system performance and documenting operational procedures. Work may require a flexible schedule., Identity Platform Operations & Support * Provide operational support for Okta and related IAM platforms. * Monitor identity systems and respond to incidents, service requests, and escalations. * Troubleshoot authentication, SSO, MFA, federation, and user provisioning issues. * Perform routine platform maintenance, configuration updates, and health checks. * Assist with user lifecycle management activities, including provisioning and de-provisioning. Application Onboarding & Access Management * Support onboarding of enterprise applications into the IAM ecosystem. * Assist application teams in configuring SSO, MFA, and federation integrations. * Validate application configurations and participate in testing activities. * Support role and entitlement management processes. * Maintain documentation for integrations, support procedures, and operational runbooks. Incident Response & Problem Management * Investigate access-related incidents and service disruptions. * Analyze logs and system data to identify root causes and recommend solutions. * Participate in after-hours support rotations as required. * Escalate complex issues to senior engineers and vendors when necessary. Collaboration & Continuous Improvement * Work with security, infrastructure, and application teams to improve service delivery. * Contribute to the development of operational procedures and automation opportunities. * Participate in Agile team ceremonies and support documentation of requirements and support processes. * Continuously expand technical skills through training, certifications, and hands-on experience., * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.