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# Jr. Network Engineer

- **Company:** Matlen Silver
- **Location:** Suwanee, GA, United States
- **Experience:** Starter
- **Salary:** $74,880.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Access Control List, Border Gateway Protocol, Computer Networks, Domain Name System (DNS), Hot Standby Router Protocol, Networking Hardware, Subnetting, Virtual Private Networks (VPN), Multi-protocol Systems, Junos, NetFlow, Network Monitoring, Routing, Network Virtualization, Open Shortest Path First (OSPF), Firewall Policy Management, Simple Network Management Protocols, Virtual Local Area Networks, Computer Network Operations, Connectivity Problems, Juniper, Ddos, Servicenow
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ef22c78a63212f02

## About the Role

We are seeking a Network Engineer I with 3-5 years of experience in a Network Operations Center (NOC) environment. This role supports physical and virtual networking, firewall management, network monitoring, incident resolution, and customer support., * 3-5 years of experience in a Network Operations Center (NOC) environment.

 * Knowledge of networking concepts, including VLANs, BGP, OSPF, and MPLS.
 * Familiarity with network monitoring tools and protocols such as SNMP and NetFlow.
 * Understanding of firewall management, VPNs, DNS, and IP subnetting.
 * General knowledge of DDoS attacks and traffic mitigation techniques.
 * Strong analytical, troubleshooting, and problem-solving skills.
 * Excellent written and verbal communication skills.
 * Ability to manage multiple tickets, prioritize incidents, and meet SLA requirements.
 * Ability to work onsite in Suwanee, GA, and accommodate rotating shifts.
 * U.S. citizenship required due to federal customer contract requirements., * Experience in a data center or service provider environment.
 * Familiarity with Juniper network devices and Junos.
 * Exposure to NSX virtual networking.
 * Relevant certifications such as CCNA, CCNP, JNCIA, Network+, or Security+.
 * Knowledge of ITIL processes and experience using ServiceNow.

## Description

* Monitor network alerts and perform initial troubleshooting to identify and resolve issues.
 * Manage support tickets, meet SLA requirements, and maintain customer satisfaction.
 * Troubleshoot network ports, HSRP, OSPF, and routing issues.
 * Perform firewall rule changes and manage prefix lists and access control lists.
 * Analyze traceroutes to identify network connectivity issues.
 * Create and maintain DNS records, including A, C, and MX records.
 * Troubleshoot VPN connectivity and verify Phase 1 and Phase 2 configurations.
 * Administer routers, switches, firewalls, and associated software.
 * Triage and escalate incidents according to established procedures.
 * Support network hardware and software upgrades.
 * Document troubleshooting steps, ticket updates, and resolutions.
 * Provide technical support through phone and ticket-based communications.