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# Implementation Solutions Consultant

- **Company:** Planet DDS
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $68,000 - $85,000
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Software as a Service, System Configuration, Product Software Implementation Methods
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5317a1efd0152a1f

## About the Role

* Bachelor's degree from an accredited university.

 * 2-4 years of experience in software implementation (SaaS strongly preferred).

 * Comfort operating across both technical (system configuration) and interpersonal/PM (client-facing delivery) responsibilities.

 * Strong communication skills and ability to translate technical configuration into plain, actionable guidance for customers.
 * This role requires someone who operates independently and exercises strong judgment - someone who identifies issues and drives solutions rather than waiting for direction. We're looking for a self-starter who takes ownership of outcomes, not just tasks, and solves the problem at hand.
 * The strongest candidates will bring a mix of consulting instincts, project discipline, and genuine curiosity about dental and orthodontic workflows. Specifically, we look for people who:
 + Ask sharp questions upfront and translate the answers into a clear project plan without being hand-held.
 + Communicate with confidence at all levels, from front office staff to customer executives.
 + Stay composed when implementations get complicated, and solve problems rather than escalate them.
 + Have enough technical depth to configure systems confidently, and enough emotional intelligence to bring customers along through the process.
 + Treat process improvement as part of the job, not someone else's problem.

Preferred Skills:

 * Experience in dental, orthodontic, or adjacent healthcare IT environments.
 * Familiarity with practice management workflows including scheduling, billing, and clinical documentation.
 * Exposure to multi-site or enterprise customer implementations.

Physical Requirements:

 * Required to sit for prolonged periods of time

## Description

* Lead end-to-end implementation projects for customers of varying size and complexity, from single-location practices to large multi-site organizations.

 * Design and configure system workflows tailored to each customer's practice model and operational needs.

 * Consult with customers on industry best practices for dental and orthodontic practice management workflows during onboarding.

 * Collaborate cross-functionally (Training, Support, Product, Account Management) to keep implementations on track and ensure a smooth go-live.

 * Operate fluidly between hands-on technical configuration and project management responsibilities - timelines, stakeholder communication (including executive levels), risk mitigation.

 * Identify friction points in the implementation process and feed insights back into ongoing process improvement efforts.