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# Airline Safety Management System (SMS) Specialist

- **Company:** Frontier Airlines
- **Location:** Denver, CO, United States
- **Salary:** $58,394.0 - $77,508.0
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Databases, Microsoft Office, Short Message Service, Tools for Reporting
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/airline-safety-management-system-sms-specialist-denver-co--37b9db85-129b-47af-b3ed-659184f88461

## About the Role

Short Messaging Service (SMS), Safety Systems, Short Messaging Service (SMS), Safety Systems, Technical Operations, Maintain Compliance, Technical Support, Procedure Implementation, Regulatory Compliance, Policy Implementation, * Bachelor's degree in aviation, aviation safety, aviation management or related field or equivalent combination of education and work experience preferred

 * 3 to 5 years' work experience at a Part 121 air carrier required

o Technical Operations Specialist - 1 to 3 years' experience in Technical Operations/Maintenance capacity and A&P Certificate preferred

o Customer Service Specialist - 1 to 3 years' experience in an airline customer service or ground handling (above or below wing) capacity preferred

o Inflight Specialist - 1 to 3 years' experience in an Inflight capacity preferred

· Experience in SMS and auditing preferred

· Operational experience preferred

Knowledge, Skills and Abilities

 * Knowledge of Federal Aviation Regulations and ICAO ISARPs
 * Knowledge of Safety Management System requirements, policy/program development, risk management, safety assurance, safety reporting, and safety promotion
 * Excellent writing skills, including manual writing, report writing, and correspondence with government agencies
 * Ability to make formal presentations, including advocacy of cultural change, to large and small groups
 * Ability to instruct in a classroom setting
 * Working knowledge of employee reporting software
 * Proficiency in Microsoft Office Suite, including database and spreadsheet programs
 * Ability to perform statistical analysis and audits
 * Ability to travel up to 10%

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

## Description

The Specialist, Safety Management System (SMS) is responsible for the oversight of the Frontier SMS and will coordinate efforts with assigned departments across Frontier to implement SMS policies, procedures, and practices and will assist the Manager of SMS Compliance in interfacing with regulatory authorities and obtaining approval on Frontier's SMS. Three SMS Specialists are required to ensure appropriate compliance, each with subject matter expertise in a different airline functional area - Technical Operations, Customer Service and Inflight., * Assist an assigned management team with SMS processes including coordinating efforts of Frontier department interfaces to maintain the overall SMS (40%)

 * Audit SMS compliance and report findings to the SMS Manager (10%)
 * Assist the SMS manager and department management with development of continuous improvement efforts, documentation of processes, procedures, and controls of Frontier's SMS and maintain policies and procedures in an SMS manual (20%)
 * Plan, coordinate and conduct appropriate SMS training for assigned organizational teams (10%)
 * Assist in performing SRAs and maintaining the SMS database (10%)
 * Interface with FAA on approval of elements of the SMS or corrective actions that must be taken to ensure Frontier's SMS is compliant with regulations (5%)
 * Prepare SMS status updates for the Frontier leadership team (5%), General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.