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# Network Technician Level I

- **Company:** Knights Companies Inc
- **Location:** Charleston, SC, United States
- **Experience:** Starter
- **Salary:** $64,584.0 - $74,942.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Computer Networks, Embedded Operating Systems, Networking Cables, Serial Communications, Wireless Access Point, Wireless Networks, Network Routers, Break Fix, Firewalls (Computer Science), Computer Equipment, Information Technology
- **Published:** October 7, 2026
- **Apply:** https://www.careerjet.com/job/us16db6f336611aacd6922709443a9d84b/eaa

## About the Role

* Associate degree in Computer Science, Information Technology, or an equivalent combination of education and experience.
 * Minimum of 1-3 years of related professional experience.
 * Strong analytical and problem-solving skills; ability to address practical issues and interpret various forms of instructions (written, oral, diagrammatic, or schedule-based).
 * Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
 * Proficient in preparing routine reports, documentation, and correspondence; capable of communicating effectively with employees and customers at all levels.
 * Experience providing logistical communication and technical support.
 * Working knowledge of onboard systems such as Trimble, Command Alkon, Keep Truckin Electronic Logs, and SmartDrive Camera Systems (preferred).
 * Excellent interpersonal and customer service skills.
 * Familiarity with serial communications and embedded operating systems in a production environment.
 * Familiarity with electro-pneumatic devices, operating controls, and their application in production settings.'
 * General knowledge of electronic and electrical systems, components, and wiring.
 * Proficiency with PC hardware, Windows OS, and computer networks.
 * Highly organized self-starter with strong time management and independent judgment skills.
 * Ability to communicate effectively across all organizational levels.
 * Valid South Carolina driver's license with a clean driving record.
 * Willingness and ability to work overtime as needed.

## Description

Join our dynamic team as a Network Technician Level 1, where you will play a vital role in ensuring the seamless operation of our company's technology infrastructure. This position offers an excellent opportunity to work in a collaborative environment, providing essential technical support to our users and maintaining critical equipment to support our business objectives.
What You'll Do:

 * Primary focus on new users onboarding and offboarding.
 * Respond and complete help desk assignments. Resolve issues in line with Knight's Companies I.T. standard operating procedures.
 * Install, configure, troubleshoot, repair, and maintain PCs, switches, routers, firewalls, wireless access points, printers, cameras, and other company equipment.
 * Expediently answer user calls, diagnose issues, respond quickly, and complete the service loop.
 * Respond to network alerts and service interruptions immediately.
 * Assist upper-level technicians with large scale deployments, upgrades, and updates of Knight's Companies various systems and software.
 * Network cabling, wireless networking, and security (including cameras and building access) maintenance, repair, & installation.
 * Weekly updates and maintenance as assigned.
 * Participate in research, testing, design, and implementation of new technologies.
 * Monitor user PCs and endpoints, perform updates and install vendor issued patches.
 * Monitor user adherence to company equipment usage policies.
 * Document resolution steps, progress, notes, testing, status and time on all help desk tickets.
 * Consult I.T. Director about any permission level, access level, facilities access, or purchase requests.
 * Assist on new projects, acquisitions, cabling, & equipment installations.
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