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# IT Service Management Specialist - Mainframe Production Control

- **Company:** Abrahams Consulting LLC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $77,000.0 - $87,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Batch Processing, Unix, IBM Rational ClearCase, File Transfer Protocol (FTP) SSL Extension, Job Control Language (JCL), IBM Rational Clearquest, Job Scheduling, Mainframes, PuTTY, Z/OS, Tso/ispf, File-aid, Process Monitor, Information Technology, People Soft
- **Published:** October 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=34908dc99423a513

## About the Role

The strongest candidates will have demonstrated experience with:

 * Production Control in a mainframe or mid-range environment
 * Job scheduling and batch processing
 * CA Workload Automation DE (dSeries) or a similar enterprise scheduling platform
 * z/OS JCL
 * TSO/ISPF
 * Troubleshooting JCL errors and job failures
 * Establishing job-flow dependencies
 * Troubleshooting scheduler, batch processes, and cycle flows
 * Escalating and documenting critical job failures and scheduling problems
 * Responding quickly to production failures and coordinating with appropriate on-call technical staff

TECHNOLOGY ENVIRONMENT

The position monitors job flows running on:

z/OS Mainframe | UNIX | PeopleSoft

Experience with the following is highly relevant:

GDGs | File-AID | IDCAMS | Mainframe Compile/Link/Bind | FTPS | Connect:Direct | IMS | UNIX | PuTTY | WinSCP | PeopleSoft Process Monitor | ClearQuest | ClearCase | MS Word | Excel, * 3-5 years of related scheduling experience with a Windows-based scheduling system

 * 5 years escalating and documenting critical job failures and schedule problems
 * 5 years hands-on experience executing and performing preliminary troubleshooting involving schedulers, batch processes, and cycle flows

MINIMUM QUALIFICATIONS

One of the following:

Option 1: Bachelor's degree from an accredited college in Computer Science, Engineering, or a related field + 4 years of satisfactory full-time experience related to IT service management, process management, or operations.

OR

Option 2: Bachelor's degree from an accredited college + 8 years of satisfactory full-time experience related to IT service management, process management, or operations.

OR

Option 3: Equivalent education and/or experience. REC 432- IT Service Management …, If you have hands-on Production Control + job scheduling + batch processing experience, particularly in a mainframe/z/OS environment, we want to hear from you.

## Description

You will be responsible for:

 * Monitoring job flows through CA Workload Automation DE (dSeries)
 * Monitoring jobs running across z/OS, UNIX, and PeopleSoft
 * Quickly identifying the general cause of job failures
 * Contacting the appropriate on-call staff for remediation
 * Setting up job-flow dependencies
 * Executing and troubleshooting test flows
 * Documenting production problems
 * Occasionally migrating software to production and/or test environments
 * Performing preliminary troubleshooting of schedulers, batch processes, and cycle flows